DLA Careers · 10 hours ago
IT Specialist (SYSADMIN/CUSTSPT)
New Cumberland, PA
Full-time
Onsite
Mid, Senior Level
1+ years expDLA Careers is seeking an IT Specialist to provide specialized support for a wide range of IT functions. The role involves coordinating incident reporting, providing hardware support, and performing root cause analysis for troubleshooting issues.
Military
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Serve as a senior IT Specialist providing specialized support of a wide range of technical and professional Information Technology (IT) function supporting the J6 mission of enterprise desktop and end-user computing devices
Provide multi-media support services and end user hardware support services to multiple DLA organizations with the CONUS Area of Responsibility
Coordinate incident reporting and resolution with the subject-matter experts in other departments as well as other Help Desks and vendor technical support
Configure, deploy, test, and repair hardware for end-users including CPU’s, monitors, laptops, printers, scanners, and other peripheral devices
Perform root cause analysis of Trouble tickets and make recommendations for resolution on a local and Enterprise level
Qualification
Required
Must be a U.S. citizen
Tour of Duty: Set Schedule
Security Requirements: Non-Critical Sensitive, Secret Access
Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal
Fair Labor Standards Act (FLSA): Exempt
Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service
Recruitment Incentives: Not Authorized
Bargaining Unit Status: Yes
Selectees are required to have a REAL ID or other acceptable identification documents to access certain federal facilities
Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position, and is directly in or related to this position
To qualify at the GS-12 level, applicants must possess one year of specialized experience equivalent to the GS-11 level or equivalent under other pay systems in the Federal service, military or private sector
Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement
Creditable specialized experience includes: Manage deployment of new hardware to the existing or additional customer base
Serve as the principle technical authority for direction and decisions required to ensure project success
Develop operational test and evaluation plans
Provide advice and assistance to customers, troubleshoot complex problems, and provide support in a manner that minimizes interruptions in customers' ability to carry out critical business activities
Education: Applicants may not qualify for this position based on education in lieu of specialized experience
Substitution of education may not be used in lieu of specialized experience for this grade level
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package.
As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
Company
DLA Careers
Welcome to DLA Careers! Here we’ll highlight civilian job opportunities and the benefits of working at the Defense Logistics Agency (DLA).
10001+ employees
Funding
Current Stage
Late StageCompany data provided by crunchbase