Versant Media · 1 day ago
Coordinator, Partner Services
VERSANT Media is a leading force in news, sports, and entertainment, home to iconic brands that inspire and connect audiences. The Coordinator, Partner Services role involves training and supporting the Inventory team while providing exceptional service to golf course partners, managing internal requests, and ensuring effective communication across teams.
BroadcastingInformation TechnologyMedia and Entertainment
Responsibilities
Provide top-tier service to all our platform’s course partners
Take inbound phone calls and emails from course partners throughout the United States and Canada
Provide inventory and marketing support to help ensure our partners are represented properly on GolfNow.com and on their own booking engine
Work together to help ensure excellent service is delivered to each of our course partners
Interact with several other sales, support, and development teams to enhance processes and come up with new innovative solutions
Manage all internal request queues (Inventory Updates, Marketing requests, Promo Codes, Project Cases, etc.)
Respond to inbound correspondence, both through email and by phone, from course partners related to the operations and administration of GolfNow on an as needed basis
Participate in outbound sales initiatives, lead generation and projects as they arise
Become an expert in the use of GolfNow Central, GolfNow’s management software
Consistently hit metrics defined by cases closed, accuracy, client surveys, leads generated and inbound/outbound calls
Conduct weekly Quality Assurance for other team members
Qualification
Required
Detail-oriented self-starter with outstanding interpersonal skills both verbal and written
Ability to handle multiple projects simultaneously
Strong time management skills
Strong communication skills
Strong teamwork skills
Strong computer/internet skills required (i.e. Excel, Google Docs)
Willingness to work overtime, and on weekends, sometimes with short notice
Must be willing to work in Orlando, FL office
Preferred
Bachelor's degree preferred
Familiarity with SalesForce.com desired
Knowledge of golf preferred, with previous experience in golf and technology products strongly desired
Advanced problem-solving and analytical skills a plus
Business acumen or sales experience
Benefits
Health insurance
Retirement plans
Paid time off
Company
Versant Media
Versant Media is a media company that offers television and digital entertainment services.
Funding
Current Stage
Public CompanyTotal Funding
unknown2026-01-05IPO
Recent News
Business Wire
2026-01-16
2026-01-07
Morningstar.com
2026-01-06
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