Finlays Solutions · 1 day ago
IT Specialist
San Antonio, TX
Full-time
Onsite
Mid Level
$70K/yr - $70K/yr
4+ years expFinlays Solutions is a leader in supplying tea, coffee, and botanical extracts to leading beverage brands. They are seeking a proactive IT Specialist to maintain their technology infrastructure and provide technical assistance to their team, ensuring smooth operations and data security.
Food & Beverages
No H1B
Responsibilities
Provide prompt assistance to employees regarding computer hardware, software, and networking issues (in-person and remote)
Install, configure, and upgrade workstations, laptops, and peripheral equipment (printers, scanners, etc.)
Monitor and maintain office networks, including Wi-Fi, VPNs, and local servers
Manage user accounts, permissions, and antivirus software
Track hardware assets and software licenses; recommend new purchases when equipment becomes obsolete
Create simple "how-to" guides for staff to troubleshoot common tech issues independently
Qualification
Required
4+ years in an IT support or help desk role
Strong command of Windows, Microsoft 365 (team, outlook, SharePoint), and basic networking (TCP/IP, DNS)
Ability to diagnose complex technical issues and find creative solutions under pressure
The ability to explain technical concepts to non-technical users in a patient, friendly manner
Preferred
CompTIA A+, Network+, or Microsoft Certified Professional (MCP)
Familiarity with D365 modules and troubleshooting basic data entry workflows will be extremely helpful
Benefits
Health, Dental, and Vision Insurance
401(k) Company Matching
Eligibility for Monthly / Annual Bonuses
Paid Time Off (PTO) plus 10 Paid Holidays and Paid Volunteer Days Off
Volunteer / Community Involvement
Company
Finlays Solutions
Every exceptional beverage begins with a vision—yours.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase