Heritage Vet Partners · 12 hours ago
Account Manager
Oshkosh, WI
Full-time
Onsite
Entry, Mid Level
2+ years expHeritage Vet Partners (HVP) is the nation’s leading veterinary partnership specializing in mixed/large animal practices. The Account Manager will work directly with independent veterinarians and customers to build relationships and coordinate business needs, providing exceptional customer service and support.
Veterinary
Responsibilities
Provide support to Independent Veterinarians to build relationships with producers in their geographical area
Understand customers’ needs and identify sales opportunities
Positive customer service through email, phone, and direct mail to provide up-to-date information to customers, including product availability, alternatives, and account updates
Accurately input and maintain customer transactions through an ERP system, such as sales orders, invoices, quotes, and returns
Educate customers on products, specials, and rebate options
Stay up to date on new products, offers, and other service-related information
Utilize great attention to detail in all aspects of the daily workload
Assist with additional projects within the operations team, as needed, to support a growing community of Veterinary Clinics and Independent Veterinarians
Qualification
Required
Excellent verbal and written communication skills
Distinguished organizational skills and attention to detail
Superior customer service and interpersonal skills
Ability to confidently answer phones with a positive attitude and handle difficult situations with integrity
Knowledge of Microsoft Office Suite, especially Excel and Word
Solve problems by
2 - 4 years of post-high school education in a business, sales, or related field and/or 2 years of experience in an animal health/production agricultural background
Preferred
Previous sales experience preferred but not required
Experience and knowledge of animal health products and management is beneficial
Benefits
Various health insurance plan options
Vision
Dental
Life insurance
Long and short term disability
Critical illness and accident insurance
GAP insurance
Flexible Spending Accounts
Health Savings Accounts
A generous paid time off policy
Company sponsored 401k plan with employer match
Access to a financial planner
The option for career advancement
Professional development
Continuing education
Company
Heritage Vet Partners
Heritage Vet Partners is the nation’s leading veterinary partnership specializing in mixed/large animal practices.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$17.5MKey Investors
Main Street Capital
2021-01-06Private Equity· $7M
2021-01-06Debt Financing· $10.5M
Leadership Team
Melissa Detweiler
Veterinary Medical Officer—Heritage Vet Partners
Company data provided by crunchbase