U.S. Department of Veterans Affairs · 6 hours ago
Program Support Assistant
Dayton, OH
Full-time
Onsite
Entry Level
1+ years expThe U.S. Department of Veterans Affairs is seeking a Program Support Assistant to provide technical, administrative, and clerical support to the Mental Health Nursing Service at the Dayton VA Medical Center. The role involves developing proposals for improving office operations, managing personnel actions, and supporting the Nursing Recruitment Program.
GovernmentMedicalNational SecurityPublic Safety
No H1B
U.S. Citizen Only
Responsibilities
The incumbent develops proposals and plans of action to improve office operations and provides liaison support in connection with those matters over which she/he has primary administrative responsibility
Independently observes need for administrative instruction or changes within patient/clinical services' operations - prepares correspondence and presents them for signature
Independently handles situations based on general knowledge of the organization and policy
Disposes of routine matters where there is well-established policy and/or procedure
Reviews correspondence - (electronic and paper) - directives - publications and standards in order to stay updated and informed - to determine appropriate action - responsibility - or area of interest Incumbent reviews reports - actions - and correspondence prepared for signature for conformance with Medical Center policy and VA regulations
Provides a broad spectrum of support to the Medical Center's Nursing Recruitment Program
Responsible for the clerical duties related to implementing a comprehensive healthcare recruitment and marketing program for the VA at Dayton
Prepares application and interview scoring sheets as directed
Works with Selecting Officials to schedule interviews and arranges meeting space
Maintains all preemployment forms and informational documents/handouts
Provides personnel management and administrative support to Nursing Service
Acts as a liaison with the Human Resources office - coordinates personnel actions - maintains personnel-related records such as performance ratings - position descriptions - functional statements - awards - etc
Provides assistance to the Nurse Recruiter - Nurse Manager and supervisors in personnel matters involving staffing - leave administration - and training issues
Prepares personnel actions - tracks the status of various personnel actions from origination to conclusion in the areas relating to personnel management in order to ensure: that suspense dates are met - that employees are paid properly - that employees are at the proper step and within proper leave categories - etc
Provides assistance to supervisory and leadership staff for employees with the Family Medical Leave Act
Works with the employee - supervisor and Human Resources to ensure that the proper forms are completed and submitted
Performs other duties as assigned
Qualification
Required
One year of specialized experience equivalent to at least the next lower grade (GS-5) in the normal line of progression for the occupation in the organization
Providing administrative support
Collecting, compiling and tracking data and information
Processing documents and reports
Establishing, updating and maintaining office files and records
Performing automation duties using such software applications such as word processing, spreadsheet, electronic mail, desktop publishing, calendar, database and/or graphics
Providing information and customer service
Experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week
Preferred
Clerical
Communications
Computer Skills
Manages and Organizes Information
Company
U.S. Department of Veterans Affairs
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