American Airlines · 9 hours ago
Analyst/Sr Analyst, Risk Management Claims
Fort Worth, TX
Full-time
Onsite
Mid, Senior Level
5+ years expAmerican Airlines is a leading airline company looking for a Risk Management Claims Analyst to join their team. The role involves investigating, evaluating, and resolving claims covered by the company's insurance programs while ensuring compliance with claims handling standards.
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Responsibilities
Analyzes and manages claims by investigating and gathering information to determine the exposure on the claim; manages claims through well-developed action plans to an appropriate and timely resolution
Assesses liability and resolves claims within evaluation
Ensures claim files are properly documented and claims coding is correct
Communicates timely within 24 to 48 hours and provides claim activity updates to claimant professionally
Calculate and assign timely and appropriate reserves to claims; manage reserves adequacy throughout the life of the claim
Negotiates settlement of claims within designated authority limit
Ensures timely and effective case resolution to determine early case resolution
Review and approve all legal invoices for compliance with American’s claims handling standards and best practices
Manage the litigation process to retain, monitor, and manage outside counsel, assisting in the discovery process, and attend legal proceedings as needed
Manage claim recoveries when appropriate including but not limited to subrogation
Participate in claim file roundtables
Reports files to insurer at the requisite reporting threshold amount
Participates in formal claim reviews with insurer
Complete Index/ISO reporting, background checks, and mandatory Medicare reporting
Interpret contracts and seek contribution for claims against vendors and service providers
Keep management updated
Performs other duties as assigned
Qualification
Required
Bachelor's degree, or other equivalent
At least 5 years of multi-line claims adjusting experience
Ability to analyze and effectively communicate complex insurance claims
Ability to work with minimal supervision
Excellent oral and written communication skills
Ability to work independently and as part of a team
Superior judgment and excellent negotiation skills
Proficiency in PC applications such as Excel, Word and PowerPoint
Detail-oriented with strong organizational skills, able to work well under deadlines in a changing environment and perform multiple tasks effectively and concurrently
Ability to function at a high level of professionalism with claimants, claimant attorney, internal & external stakeholders, and defense attorneys
Experience handling litigation related claims is a must
Ability to work effectively under pressure and within a collaborative team-oriented environment using sound judgment and decision-making
Preferred
Texas-licensed claim adjuster preferred
Airline industry, leisure & hospitality experience is a plus
Benefits
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Company
American Airlines
American Airlines is an airline company that operates a diverse fleet of aircraft, including narrow-body and wide-body jets. It is a sub-organization of American Airlines.
10001+ employees
H1B Sponsorship
American Airlines has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (359)
2024 (270)
2023 (253)
2022 (260)
2021 (342)
2020 (263)
Funding
Current Stage
Public CompanyTotal Funding
$1B2023-11-17Post Ipo Debt· $250M
2023-02-08Post Ipo Debt· $750M
2015-01-01Post Ipo Equity
Leadership Team
Doug Parker
Chairman and former CEO at American Airlines
David Seymour
Chief Operating Officer
Recent News
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2026-01-22
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