Avient Corporation · 6 days ago
IT Analyst - Executive Support
Avon Lake, OH
Full-time
Onsite
Senior Level, Lead/Staff
10+ years expAvient Corporation is a dynamic global IT organization focused on innovation and sustainability. The Analyst II, Executive Support serves as the primary point of contact for technology needs for C-suite executives, providing high-quality IT support and ensuring their technology environments are reliable and optimized for seamless use.
ManufacturingPlastics and Rubber Manufacturing
Responsibilities
Serve as the primary point of contact for all C-suite technology needs, delivering prompt, white-glove support across laptops, mobile devices, and collaboration tools
Leverage deep expertise in Microsoft 365, Teams, Outlook, Windows OS, and related technologies to support executives
Ensure secure and stable access to corporate resources for executives
Coordinate and support all technology aspects of executive meetings and events
Oversee executive hardware needs
Provide on-the-spot training and guidance to executives
Work closely with internal IT teams and third-party service providers to address specialized technical needs
Maintain thorough documentation of executive support procedures, solutions, and tips
Operate effectively with minimal supervision in a global environment
Supports certain IT applications and/or operations within the global IT department
Contributes to various projects from concept to completion
Supports on-call schedule and response to priority IT incidents as needed
Assists in determining, evaluating and recommending technical solutions to address business needs
May administer certain user accounts, to include security, account creation, account deletion, and all related maintenance
May assist in system upgrade projects, to include planning, administering and communicating details to relevant IT team members and other non-technical users
Maintains all relevant technical documentation to ensure easy knowledge transfer within area of responsibility
Works with cross-functional IT teams to develop, deploy, troubleshoot, and resolve technical issues impacting the business
Qualification
Required
Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience)
10+ years of hands-on IT support experience, with significant time in senior/executive (VIP) support roles
Experience in a manufacturing or similarly complex, fast-paced industry
Expert knowledge of Microsoft technologies – especially Windows OS, Microsoft 365 Suite, Teams, and Outlook
Proficient in supporting a wide range of devices and operating systems (Windows, and ideally some macOS/iOS/Android familiarity)
Strong understanding of network/VPN connectivity, enterprise security practices, and AV conferencing tools
Proven ability to diagnose and resolve technical issues quickly and independently
Excellent communication and interpersonal skills
Able to interact confidently with C-level executives and explain technical information in clear, business-friendly terms
Maintains strict confidentiality and discretion with sensitive information
Experience working with global teams and coordinating across different time zones
Skilled at managing vendor relationships and ensuring external partners meet service expectations
Preferred
Experience in a manufacturing or similarly complex, fast-paced industry is highly preferred
Relevant industry certifications are a plus (e.g., Microsoft Certified Professional, Microsoft 365 or Azure certifications, CompTIA A+/Network+, ITIL certification for service management)
Strong process and internal customer focus
Demonstrated knowledge of current and emerging technologies in relevant areas
Excellent communication, presentation, and interpersonal skills, with the ability to communicate complex technical concepts to both technical and non-technical audiences
Demonstrated infrastructure security focus and best practice working habits
Experience leading and contributing to infrastructure projects within a fast-paced value focused culture
Company
Avient Corporation
The world is changing in remarkable ways, creating both challenges and opportunities.
5001-10000 employees
H1B Sponsorship
Avient Corporation has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (2)
2023 (3)
2022 (4)
2021 (2)
Funding
Current Stage
Public CompanyTotal Funding
$1.38B2024-09-05Post Ipo Debt· $650M
2022-07-27Post Ipo Debt· $725M
2000-09-08IPO
Leadership Team
Khandpur Ashish
Chairman, CEO, and President
Recent News
2025-11-11
2025-11-07
2025-11-07
Company data provided by crunchbase