IT Technical Support Specialist jobs in United States
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Skywalk Global · 8 hours ago

IT Technical Support Specialist

positionAtlanta, GA
timeFull-time
remoteOnsite
seniorityMid Level
date3+ years exp

Skywalk Global is seeking an IT Technical Support Specialist to provide ongoing management information system user support. This role involves troubleshooting end-user problems, overseeing IT systems, assisting with upgrades, and providing training and support to improve operational efficiency.

Information Technology
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Install, configure, and support workstation software, hardware, printers, and phones
Analyze staff needs, identify vulnerabilities, and boost efficiency and accuracy
Execute systems and network design, documentation, implementation, testing, and administration, and ensure components meet business needs and work together seamlessly
Implement applications and software upgrades and troubleshoot any performance issues
Train employees in using software and hardware, and provide technical support when needed

Qualification

MS Office 365Computer peripheral troubleshootingEnd user computing devicesActive DirectorySoftware installsTroubleshootingNetworking knowledge

Required

Candidate MUST be local to Milledgeville 31062 area
Knowledge of troubleshooting MS Office 365, VPN, Adobe, McAfee, LogMeIn, encryption, etc
Ability to troubleshoot computer peripheral devices: printers, scanners, MDF, monitors, keyboard, mice etc
Experienced in troubleshoot issues on end user computing devices, including desktops, laptops, and Surface Pros
History of working in an Active Directory domain environment
Proficient at software installs and troubleshooting
Some networking knowledge, along with the ability to troubleshoot network issues from the command line

Company

Skywalk Global

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Skywalk Global offers IT consulting, application development, testing, and enterprise solutions.
dateFounded in 2012
location
Des Moines, Iowa, USA
people-size51-200 employees
web-link
https://skywalkglobal.net

H1B Sponsorship

Skywalk Global has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (8)
2023 (7)
2022 (9)
2021 (13)
2020 (10)

Funding

Current Stage
Growth Stage
Company data provided by crunchbase