Fortrex · 18 hours ago
Workers Compensation Administrator
Atlanta, GA
Full-time
Hybrid
New Grad, Entry LevelFortrex is a leader in food-industry-related contract sanitation and food safety, seeking a dedicated Worker's Compensation Administrator to manage claims processes and advocate for injured workers. This role involves administrative tasks for various stakeholders, ensuring timely and effective claims management while maintaining communication with all parties involved.
ChemicalExtermination ServiceFood and BeverageFood ProcessingProduct ManagementQuality Assurance
Responsibilities
Submit new losses to our insurance carrier in a timely & effective manner while managing open and active claims
Accurately and thoroughly document claim information, including conversations, and maintain a comprehensive electronic file of communications related to the claim
Schedule daily tasks to follow up on claim-specific activities and ensure tasks are kept current
Report claims information and injury reports accurately and promptly to the appropriate insurance carrier
Communicate with the claims adjuster and defense attorney (when applicable) to provide necessary information for the appropriate handling and resolution of each claim
Contact the treating physician following the injured team member’s appointment to obtain diagnosis, work restrictions, and treatment plan
Act as liaison between all parties to ensure claims keep moving and team members get the proper treatment required to return to their pre-injury state
Provide training and onboarding to plant and field management when necessary
Participate in onsite plant visits when necessary
Embrace and adhere to company policies, programs, and procedures
Other duties as assigned
Qualification
Required
Must be 18 years of age or older
Strong verbal and written communication skills
Previous customer service experience with a strong value of service to others with the ability to make decisions in accordance with state WC laws and department standards
Must be trustworthy and can manage highly confidential information with the utmost care and discretion
Ability to multi-task and track the status of assigned claims to a successful and timely completion while staying organized
Manage and prioritize a heavy workload to meet deadlines
Computer and internet proficiency
Preferred
Associates degree or equivalent education and/or work experience
Previous experience with worker's compensation or claims
Benefits
Medical, Dental, & Vision Insurance
Basic Life Insurance
401k Retirement Plan
Paid Holidays
Paid Vacation
Employee Assistance Program
Training & Development Opportunities
Company
Fortrex
Fortrex specializes in food safety and food plant sanitation services.
Founded in 1973
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknown2018-05-11Acquired
Leadership Team
Craig Hart
Chief Financial Officer
Amy Lowe
Executive Vice President
Recent News
Food Safety
2025-12-23
Food Safety and Food Plant Sanitation Experts | Fortrex
2025-12-23
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