Linda Werner & Associates, Inc · 5 hours ago
Communications Specialist III
New York or San Francisco
Full-time
Hybrid
Senior Level
5+ years expLindawernerassociates is a global technology company seeking a Communications Specialist III to enhance customer advocacy and manage product-focused communications. This role involves developing customer success stories, collaborating with cross-functional teams, and supporting product launches through strategic communication initiatives.
Education
Responsibilities
Source, develop, and secure customer success stories for use across owned content channels, including blogs and social media
Conduct interviews with customers and internal account teams to identify strong narrative angles
Write and edit content such as social posts, blog articles, pitches, and creative materials that highlight product impact and business value
Develop proactive pitch ideas and maintain a consistent cadence of outreach to press and industry media
Build and maintain relationships with journalists, influencers, and external stakeholders across relevant verticals
Support press engagement during product announcements and industry events
Manage the global pipeline of customer advocates, ensuring a steady flow of new stories aligned with upcoming product moments
Prepare customers for participation in launch events, media opportunities, and storytelling initiatives
Track and report on advocacy program performance, providing weekly updates and insights
Partner with product marketing and cross-functional teams to develop communications plans for product launch moments
Ensure customer advocates are integrated into launch strategies to demonstrate real-world product impact
Support event logistics, content development, and cross-team coordination
Work closely with teams across marketing, product, social, research, and legal to ensure alignment on messaging and content
Collaborate with internal content studios to produce high-quality creative assets
Contribute to a collaborative, non-hierarchical team culture that values creativity and initiative
Qualification
Required
5–8 years of experience in business communications, digital communications, product communications, or customer marketing
Bachelor's degree in Communications, English, or a related field
Experience in program and project management
Demonstrated ability to source, develop, and articulate compelling customer stories
Strong writing skills with the ability to translate complex advertising or product concepts into clear, accessible narratives
Preferred
Experience in the advertising industry or customer marketing
Proven success executing creative communications and social programs
Experience in financial, business, or advertising public relations
Background in both in‑house and agency communications environments
Familiarity with advertising tools, digital marketing platforms, or related technologies
Established media relationships in verticals such as gaming, automotive, retail, or financial services
Experience working in fast‑paced or startup‑like environments
Benefits
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance
Company
Linda Werner & Associates, Inc
Linda Werner & Associates is a writing and editing company offering placement services for writers and editors.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase