NEOGOV · 10 hours ago
Gift Shop Sales Associate (Alaska Railroad)
Alaska Railroad Corporation is a state-run entity focused on providing rail services in Alaska. They are seeking a Gift Shop Sales Associate to operate the gift shop, manage inventory, and provide customer service. The role involves handling cash transactions, maintaining stock levels, and ensuring a positive shopping experience for customers.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Responsible for the daily operation of ARRC Gift Shop. Duties include opening and closing of store, setting up and putting away displays as needed; setting up advertising displays or arranging merchandise to promote sales; operating cash register, computer inventory tracking system, and credit card machine
Responsible for gift shop’s cash bank. Duties include performing check out and balancing the end of the day accounting paperwork involving cash, credit card, and internal sales; preparing daily deposits, preparing and receiving change orders, reconciling and preparing daily sales reports
Responsible for adequacy of gift shop inventory. Duties include replenishing supplies by completing daily inventory sheets and submitting to the Gift Shop Warehouse, retrieving new stock from the Warehouse, verifying all items are labeled with accurate price tags, and keeping track of out of stock items. Updates shop inventory record to support spot inventory audits
Assists the Gift Shop Inventory Technician in processing all gift shop orders made online or via phone. Pulls and processes sales, bags, addresses items and submits to the Warehouse for mailing
Enters data into database and prepares tally of data from onboard surveys relating to customers satisfaction, comments, etc. Contributes to team effort by accomplishing related duties as needed
Qualification
Required
High School diploma or GED
One year (1) of front line customer service
Skill in operation of cash register, credit card equipment, 10-key by sight, and fax machine
Basic computer skills using computerized cash register and inventory system, word processing, spreadsheet, and e-mail software
Ability to lift up to 50 lbs
Preferred
Retail sales store operations
Benefits
ARRC Pension Plan – Participation is mandatory. You are automatically enrolled in the Plan when you meet the eligibility requirement of your bargaining unit. Employees contribute 9% of their Earnings on a pre-tax basis. The Railroad is exempt from participation in Social Security; however, Medicare Tax is withheld. Participants vest with 5 years of eligible Vesting Service which entitles one to receive a pension benefit at retirement age.
401(k) Tax Deferred Savings Plan – Participation is optional. You may enroll once you meet the eligibility requirement of your bargaining unit. Depending on the bargaining unit, there may be an employer match.
457 Deferred Compensation Plan – Participation is optional for non-represented employees.
Health Insurance Plan – A comprehensive health insurance plan, self-insured by the ARRC and administered by Premera Blue Cross Blue Shield of Alaska. Coverage is also available for the employee’s spouse and dependent children. ARRC and the participant share the premium cost. Bargaining unit employees are Eligibility after 90 days, and non-represented employees are eligible as of the date of hire.
The Railroad offers a Prefered Provider Organization plan (PPO Blue Essentials) and a Consumer Directed Healthcare Plan with a Health Saving Account (Gold Essentials).
The Railroad also offers two dental plans.
Vacation Leave – accrual per bi-weekly pay period.
Sick Leave: accrues at 4 hours (Represented) or 2 hours (Non-Represented) per pay period.
11 Paid holidays
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
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