Fiserv · 3 hours ago
Human Resources Director
New York, NY
Full-time
Onsite
Senior Level, Lead/Staff
$136K/yr - $226K/yr
8+ years expFiserv is a global leader in Fintech and payments, connecting financial institutions, corporations, merchants, and consumers. The Human Resources Director will provide innovative HR support to leaders in the Merchant Solutions Sales Organization, developing and implementing people strategies to achieve business results.
Financial ServicesFinTechInformation ServicesInformation Technology
No H1B
Responsibilities
Develop and implement strategic HR initiatives aligned with the business objectives of the Merchant Solutions Sales Organization
Serve as the HR liaison for senior leaders, managers, and associates, offering solutions to moderate to complex HR queries
Collaborate closely with the Sales Compensation team to design and align compensation plans with business strategies
Recommend and implement process improvements to enhance operational efficiency and effectiveness
Drive workforce analysis and organization design efforts to meet short and long-term business goals, ensuring retention of key talent
Manage change management activities within the business, ensuring timely, professional, and clear communication
Manage employee relations, including conducting data analysis, creating templates, and implementing preventative solutions
Coach leaders on performance management, leadership development, and talent management efforts
Responsibilities listed are not intended to be all-inclusive and may be modified as necessary
Qualification
Required
Bachelor's degree in Human Resources Management, Business Administration, or a related field and/or equivalent military experience
8+ years of experience in Human Resources, including experience as an HR Business Partner managing core HR processes
8+ years of experience in employee relations, performance management, coaching, and change management
8+ years of experience in talent acquisition and workforce planning
Intermediate competency with MS Excel and PowerPoint, including VLOOKUP formulas, Pivot Tables and Charts, and creating and customizing PPT slides
In order to be considered, you must be legally authorized to work in the U.S. without need for visa sponsorship now or in the future
Preferred
8+ years of experience in workforce analytics and utilization of HR data to inform strategic decisions
8+ years of experience in leading change management initiatives within a sales organization
Certification(s) from recognized HR bodies such as SHRM or HRCI
8+ years of experience in strategic HR planning and implementation
Familiarity with HRIS and other HR-related software tools
Benefits
Fuel Your Life program to support your physical, financial, social, and emotional well-being
Paid holidays and generous time away policies
No-cost mental health support through Employee Assistance Programs
Living Proof program to recognize your peers’ extra effort with points redeemable for rewards
Eight Employee Resource Groups to foster a collaborative culture and expand your network
Unparalleled professional growth with training, development, and internal mobility opportunities
Medical, dental, vision, life, and disability insurance options available from day one
Retirement planning and discounted shares with the Employee Stock Purchase Plan
Tuition assistance and reimbursement program
Paid parental, caregiver, and military leave
Company
Fiserv
Fiserv is a provider of technology solutions to the financial services industry.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$2.48BKey Investors
BlackBird Financial LP
2026-01-06Post Ipo Equity
2025-04-29Post Ipo Debt· $2.48B
1986-10-03IPO
Leadership Team
Michael Lyons
President and CEO-Elect, Fiserv
Robert Hau
EVP, CFO
Recent News
The Motley Fool
2026-01-23
legacy.thefly.com
2026-01-22
Company data provided by crunchbase