Pattern® · 17 hours ago
Operations Manager (Thursday-Saturday)
Bethlehem, PA
Full-time
Onsite
Mid, Senior Level
5+ years expPattern is a global eCommerce logistics and strategy company that partners with major brands to distribute their products. The Operations Manager will oversee shift management and ensure production goals are met while providing guidance to supervisors and promoting a positive work environment.
E-CommerceRetail TechnologySoftware
Responsibilities
Be flexible to running the site during certain days and potentially months during launch year (2026) as we expand / grow into the building
Comfortable working in and leading a team in a live construction environment
Oversee shift management and their teams of 250 workers total; oversee management staff of 4-5
Assist in operations by working with General Manager, Assistant General Manager, and Operations Manager on other shift
Pre-shift meeting with management team to plan for shift
Responsible for ensuring that shift meets production goals and direct/indirect labor targets
Send out shift report showing how the shift was executed along with details communicating why the team was able/not able to achieve its goal
Provide guidance and support to supervisors with respect to personnel, quality, and safety
Resolve employee relations matters and conflicts working with HR to develop sustainable solutions
Daily meetings with team as well as direct reports to ensure changes, policies, and procedure updates are communicated
Facilitate open communication between 1st and 3rd shift and between departments on shift to ensure teamwork to achieve common goal
Promote a positive work environment through excellent verbal communication, listening, and promoting company standards
Develop and implement operating methods and procedures designed to eliminate operating problems and improve process quality
Help contributors understand and connect to our vision, mission, strategy and business priorities
Ensure the safety of all team members by teaching, promoting, and exemplifying safety guidelines
Overtime during peak periods
Qualification
Required
At least 5 years in supervisory role, preferably with a focus in a distribution center/warehouse environment
Minimum of 1-2 years of operations experience in a warehouse/distribution, logistics environment
Must be able to display effective communication to associate, management and executive staff members
Prior experience creating and executing a shift plan
Understanding of basic math and excel formulas
Understands how important process control is to the business
Flexible- Embraces Change
Problem Solver
Familiar with Warehouse Management Software to track and solve problems with orders
Proficient use of Microsoft Office, including Excel, as well as Google Suite, Gmail
Ability to maintain confidentiality
Ability to follow procedure, practice sound judgment and practice a fair and consistent management style
Able to stand/walk for up to 8-12 hours
Able to push/pull, bend, lift, stretch and reach both below the waist and above the head
Ability to lift up to 50 lbs
Preferred
Previous experience/knowledge of Workday preferred
Benefits
Medical PPO and HSA with employer match plan options
Dental, Vision, STD, Supplemental Insurance plans
Company Paid LTD and Life Insurance
401K match - Match 100% up to 3%, and 50% from 3.1% - 5%
4 weeks of PTO, accrued semi-monthly
8 company paid holidays
Paid bereavement
Stocked marketplace with late-night meal options
Product Giveaways
Company
Pattern®
Pattern® provides a proven blend of marketplace analytics, product distribution, MAP compliance, and brand management to drive ecommerce acceleration for premium brands.
1001-5000 employees
H1B Sponsorship
Pattern® has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (7)
2023 (4)
2021 (2)
Funding
Current Stage
Public CompanyTotal Funding
$277MKey Investors
Knox Lane
2025-09-19IPO
2021-10-06Private Equity· $225M
2020-08-11Series A· $52M
Leadership Team
David Wright
Co-Founder & CEO
Jason Wells
Chief Architect & Technical Advisor to the CEO
Recent News
MarketScreener
2025-12-19
Company data provided by crunchbase