Illinois Secretary of State · 17 hours ago
Information Systems Advisor I - Senior Business Analysis
Springfield, IL
Full-time
Onsite
Mid, Senior Level
$6,759/mo - $12,573/mo
4+ years expThe Illinois Secretary of State is seeking an Information Systems Advisor I - Senior Business Analysis. This role supports business analysis and technical systems functions, focusing on gathering and analyzing business requirements, optimizing processes, and supporting IT project delivery.
GovernmentNon ProfitOffice Administration
No H1B
Responsibilities
Works with Information System Specialist and Technicians to conduct interviews, workshops, and surveys to gather business requirements, prioritizes system needs, and translates objectives into functional and technical specifications
Analyzes existing business processes to identify inefficiencies and recommends improvements and supports the development of process models, workflow diagrams, and system documentation
Conducts in-depth technical research and systems analysis of administrative functions to ensure compliance and recommends performance improvements
Works closely with Information System Specialists and Technicians to ensure accurate implementation of requirements gathering and system documentation in ServiceNow and communicates findings and system definitions with the business analysis team and stakeholders
Coordinates activities between sections and provides guidance to less senior staff
Uses tools such as ServiceNow, SharePoint, and other MS Office tools to manage documentation and tracks progress to manage documentation and maintains accurate records of requirements, decisions, and system changes
Supports user acceptance testing and develops training materials to ensure successful adoption
Stays current with IT trends and participates in professional development
Performs other duties as required or assigned
Qualification
Required
Requires knowledge, skill, and mental development equivalent to the completion of two years of college, with coursework in the computer science field AND four years of experience with technical systems and/or programming experience and/or IT project management OR any equivalent combination of education and experience
Requires extensive knowledge of systems design and implementation, including the way programs are written, compiled, and tested, the methods of operating computers, and the way data is transcribed into a form suitable for reading by computer and has an appreciation of the wider business context for those programs
Requires excellent oral and written communication skills for effective engagement with colleagues and internal users/customers
Requires extensive knowledge necessary to effectively perform the ability to exercise sound judgement in analyzing, appraising, evaluating, and solving problems of a procedural, organizational, administrative, and technical nature
Requires awareness and adherence to organizational standards for security, privacy and ethics
Requires extensive knowledge of the devices for capturing data for computers and the means available for receiving and transmitting data from remote locations to a computer
Requires extensive knowledge of the principles and techniques of computer system documentation
Requires extensive knowledge of the advantages and limitations of computer communication, and information retrieval systems as management information tools
Requires the ability to organize facts and findings, analyze data logically and to present results with clarity and comprehension, orally and in written or graphic form
Requires the ability to use and understand appropriate methods, tools, applications, and processes to demonstrate a rational and organized approach to work
Requires willingness to travel and possession of a valid Illinois driver's license as required by individual positions within the class
Requires the ability to perform physical activities such as lifting, carrying, and pushing/pulling items weighing up to 50lbs
Company
Illinois Secretary of State
Illinois Secretary of State provides services for driver licensing, vehicle registration, business filings, and state records management.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Chad Leonard
Chief Information Security Officer
Martín Burciaga
DIGITAL MEDIA + CREATIVE DIRECTOR | COMMUNICATIONS
Recent News
BiometricUpdate.com
2025-12-24
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