Public Benefits Specialist (Benefit Worker) jobs in United States
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Oregon Department of Human Services · 7 hours ago

Public Benefits Specialist (Benefit Worker)

The Oregon Department of Human Services is seeking a Public Benefits Specialist to make a positive impact on Oregonians in need of support and resources. This role involves determining eligibility for various assistance programs and providing person-centered services to help individuals and families achieve stability.

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Responsibilities

Interview applicants and determine eligibility for people applying for various programs and benefits through interviewing, gathering and assessing information
Play a critical role in providing a safety net that supports better outcomes for Oregonians
Provide resources that support individual and family stability
Provide person-centered services with a trauma-informed approach to identify needs
Create a work environment where everyone feels welcomed, appreciated and valued
Participate in professional development opportunities and ongoing education of cultural awareness

Qualification

Human Services experienceData entry attention to detailPolicy interpretationVerbal communicationWritten communicationResilienceCultural awarenessCollaboration

Required

One year of experience working at the Human Services Specialist 1 level for the State of Oregon
Two years of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines
An associate degree in a Behavioral Science, Social Science or a closely related field AND six months of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines
An equivalent combination of education, training, and experience relative to the class concept
Experience demonstrating resilience by managing setbacks, delays, or unexpected challenges constructively
Experience conducting work that requires attention to detail, particularly with data entry and reviewing documents
Experience collaborating and communicating effectively both verbally and in writing with customers, colleagues and diverse clientele
Experience researching, interpreting, and applying policies and regulations in a work environment with frequent changing conditions

Benefits

ODHS Employee Resource Group communities that promote shared learning.
Cost of Living Adjustments.
Annual salary increases (until you reach the top of the listed salary range).
Amazing benefits package.
Possible eligibility for the Public Service Loan Forgiveness Program.

Company

Oregon Department of Human Services

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The Oregon Department of Human Services (ODHS) provides direct services to more than 1.5 million Oregonians each year.

Funding

Current Stage
Late Stage

Leadership Team

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Alan Schoenwald
Senior Human Resources Business Partner
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Ashlee Parpart
Lead Recruitment Business Partner
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