Washington State Department of Social and Health Services · 11 hours ago
DSHS HCLA Home Accessibility and Program Manager
The Washington State Department of Social and Health Services is seeking a Program Manager to join their Home and Community Living Administration team in Lacey, WA. This role involves providing leadership and expertise for the Home Accessibility and Modification Program, focusing on modernizing construction projects to assist individuals with mobility needs and promoting equitable access to community-based services.
GovernmentHealth CareSocial Assistance
Responsibilities
Lead statewide strategic planning for the Home Accessibility and Modification benefit under the HRSN initiative
Develops program frameworks, policies, service standards, and quality expectations
Determine how federal requirements will be operationalized across the state’s systems and provider networks
Identify system gaps and implements modernization strategies to enhance access, equity, and sustainability
Set priorities for program growth, provider capacity, and long-term system improvements
Evaluate strategic risks, compliance implications, and statewide impacts to guide decision making and advise agency leadership on construction projects
Convert strategic policies into operational procedures, workflows, and guidance for staff and providers
Finalize training materials, tools, and supporting documents
Train field staff on policies and procedural duties for authorizing the service
Create and publish internal and external communications and publications to support clear understanding of services by case resource managers, clients, families and stakeholders
Conduct on site review of homes when complex modifications are needed for a person's home
Analyze client complaints on previously completed home adaptations using subject matter expertise in construction and contractor business
Qualification
Required
Those with a bachelor's degree with a major in construction management, structural engineering, construction technology, or a similar field
A minimum of 5 years of professional experience with ADA compliance, project management, policy development, or project leadership including: Experience working collaboratively with multiple stakeholders, including providers, community organizations, or government agencies
Experience in strategic planning or process improvement
Experience working directly with State or Local Government Agencies for construction or related projects
Equivalent experience and/or education in either construction, code enforcement, accessibility adaptations assessment, or occupational therapy
Preferred
Experience designing, implementing, or administering programs related to home modifications, accessibility, or environmental adaptations is highly desirable
Demonstrated experience interpreting and applying federal regulations, CMS guidance, or waiver program requirements
Experience working formally or informally with individuals with intellectual or developmental disabilities
Understand programs, principles, regulations, and statutes related to Medicaid and community long term care services, including HSRN program
Understand programs, regulations, and statutes related to Medicaid State Plan Services and HCBS Waiver
Demonstrated ability to provide training and technical assistance to individuals and groups
Demonstrated ability to collect and analyze data from multiple systems and make thoughtful recommendations that result in positive program changes
Develop positive working relationships with a broad range of entities
Work independently
Company
Washington State Department of Social and Health Services
Washington State Department of Social and Health Services offers long-term care and behavioral health assistance to the community.