Service Warranty Technician II - Heavy Equipment jobs in United States
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Ring Power Cat · 10 hours ago

Service Warranty Technician II - Heavy Equipment

Ring Power Cat is a full-line Caterpillar dealer in North Florida that has expanded its operations throughout the Southeastern United States. They are seeking a Service Warranty Technician II to validate, create, and submit warranty claims, while also resolving issues with vendors and branch Service Managers regarding warranty claims.

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Responsibilities

Validates, creates and submits warranty claims to Caterpillar and other allied vendors
Reads and interprets service reports
Track settlements to ensure maximum recovery
Follows up and resolves issues with vendors on all non-paid and short paid warranty claims
Follows up and resolves issues with branch Service Managers on all non-claimed or denied warranty claims
Performs other duties as assigned

Qualification

Warranty claims processingMS Office SuiteDealer Business System (DBS)PlanningOrganizingPersonal developmentProblem solvingCreativityCommunicationTeamworkInitiativeResults oriented

Required

High School diploma or GED
1-2 years experience
Able to easily and effectively comprehend written material and communicate orally and in writing with employees and customers
0-2 years' experience as a Service Warranty Technician
Knowledge of MS Office Suite

Preferred

Knowledge of Dealer Business System (DBS)

Company

Ring Power Cat

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Ring Power Cat is a caterpillar company dealer in machineries.

Funding

Current Stage
Late Stage

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