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Gottsche Rehabilitation Center · 21 hours ago

Front Desk Receptionist/Scheduler

Worland, WY

Full-time

Onsite

New Grad, Entry Level

Gottsche Performance & Longevity Centers is seeking a Front Desk Receptionist/Scheduler to handle front office reception and ensure patient satisfaction. The role involves scheduling appointments, maintaining patient records, and assisting with billing information and insurance processes.

FitnessHealth CareNon ProfitTherapeuticsWellness

Responsibilities

Schedules appointments for physical therapy, occupational therapy, home health and school patients

Maintains patient electronic medical records

Enters patient information and scans patient documentation into the electronic medical record

Schedules Home Health appointments

Any duties as requested by either the CAO/COO/CEO

Attends and participates in Administrative and/or Front Desk meetings

Answers all calls coming into the Gottsche switchboard

Transfers calls to appropriate personnel

Calls patients to remind or schedule appointments

Assists patients with billing information, collects payments, co-payments

Calls insurance companies to complete the pre-admission process and get authorizations for services

Runs credit card payments, in-house and recurring, for facility

Works closely with therapists to ensure an acceptable workflow

Coordinates PT and OT schedules to help with coverage at other facilities as needed

Ensures that Plan of Care documentation is signed & returned by physicians in a timely manner

Reports and works with the Administrative Team for the financial management of Gottsche

Decorates clinic as appropriate for holidays

Opens and closes the front desk and facility

Completes other duties as assigned

Assists with inventories and orders therapist supplies

Arranges facility birthdays and receptions

All other duties as assigned

Qualification

Prior receptionist experienceCommunication skillsComputer skillsCritical thinking skillsHIPAA trainingPrioritizeWork independentlyFast-paced work ability

Required

Minimum high school diploma

Excellent written and oral communication skills

Prior receptionist experience

Ability to work with little supervision

Ability to prioritize and use critical thinking skills

Participates in HIPAA training and awareness programs and abides by all privacy and security rules as required by Federal Law under the Health Insurance Portability and Accountability Act of 1996

Ability to attend educational training on billing, insurance, reimbursement, Medicare, etc

Excellent written and oral communication skills and excellent computer skills

Exceptional ability to work with employees under fast-paced working conditions

Must meet all requirements of Gottsche's automobile insurance carrier

Company

Gottsche Rehabilitation Center

Gottsche Rehabilitation Center is a health, wellness and fitness company based out of 148 E Arapahoe St, Thermopolis, Wyoming, United States.

Founded in 1954

Thermopolis, Wyoming, USA

11-50 employees

https://gottsche.org

Funding

Current Stage

Early Stage

Leadership Team

Cheryl Shero

CEO and Executive Director

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