Nestlé Health Science · 12 hours ago
Salesforce Excellence Analyst (CRM)
Eden Prairie, MN
Full-time
Hybrid
Entry, Mid Level
$65K/yr - $75K/yr
2+ years expNestlé Health Science is focused on merging nutrition, science, and wellness to empower healthier lives. The Salesforce Excellence Analyst (CRM) will support the Medical Nutrition, Atrium, and Professional Health Sales teams by managing Salesforce and Veeva platforms, providing training, and integrating advanced technologies to enhance CRM performance and insights.
Health CareInsuranceMedical
No H1B
Responsibilities
CRM & Platform Management Understand and train to Salesforce and Veeva CRM processes within: Pages, Objects, Fields, Lists, Territory & Role Hierarchies, Account Realignments, and User Setup
Primary contact for CRM support channels (mailbox, chat, and live call chat) and resolve technical issues
Primary lead for CRM onboarding and ongoing training for sales teams
Develop and maintain user documentation, technical guides, and training user interface videos
Data & Reporting Generate and analyze CRM and Power BI reports to support KPI tracking, business decisions, and CRM team projects
Collaborate with CRM teammates to assist in data pulling, reporting, and support cross-functional teams to interpret data and identify actionable insights
Ensure data integrity and accuracy across CRM platforms
Demonstrated ability to translate data into actionable insights, effectively using digital tools and technologies to improve outcomes. A strong understanding of emerging digital trends and their relevance in a modern, insight-led workplace is essential
AI & Advanced Technology Integration Knowledge of AI-driven tools for predictive analytics, territory optimization, and sales forecasting
Knowledge of machine learning models to enhance CRM data insights and user behavior analysis
Familiarity with the automation tools to streamline CRM workflows and reduce manual tasks
Knowledge of, and ability to provide chatbot support and sentiment analysis in CRM communications
Overall ability to leverage digital tools to: enhance delivery, performance, insights, optimize learning, and ensure technology and programs stay at the forefront of industry standards
Qualification
Required
High School Diploma or GED required, Bachelor's degree in Business Administration, Information Systems or in a related field preferred
2-3+ years of professional work experience in CRM administration required, using either Salesforce and/or Veeva support or commercial operations
Must possess strong analytical skills and extensive experience using Excel, Power BI or similar programs
Experience with integrated platforms such as: Vault, Align, Magento and/or JDP
Demonstrated fluency in MS Office (Excel/Outlook/PowerPoint/Word) is required
Must have excellent communication (oral and written), presentation, organizational and stakeholder management skills (including the ability to develop/maintain strong, cross-functional stakeholder relationships)
Demonstrated ability to translate data into actionable insights, effectively using digital tools and technologies to improve outcomes, while being digitally fluent with a natural curiosity for emerging tech and consumer behaviors, and possessing a strong understanding of emerging digital trends and their relevance in a modern, insight led workplace is essential
Willing and able to work through change management and must have schedule flexibility
Ability to work under pressure to meet tight deadlines with minimal supervision
Willing and able to travel up to 5% based on the needs of the team and the business
Benefits
Performance-based incentives
A competitive total rewards package
401k with a company match
Healthcare coverage
A broad range of other benefits
Company
Nestlé Health Science
Nestlé Health Science is a company that uses nutrition to help people manage their health. It is a sub-organization of Nestle.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Anna Mohl
Chief Executive Officer (CEO), Nestlé Health Science
Brian Groves
President, Lifestyle Nutrition
Recent News
Morningstar.com
2025-12-15
Company data provided by crunchbase