Palmetto Propane, Fuels, & Ice Inc. · 8 hours ago
IT Field Technician / Support Specialist
Batesburg, South Carolina, United States
Full-time
Onsite
Entry, Mid Level
1+ years expPalmetto Propane, Fuels, & Ice Inc. is seeking a proactive, hands-on IT Field Technician to manage the day-to-day hardware and end-user support for their operation. This role involves ensuring the fleet of delivery trucks, showrooms, and office staff have functional technology at all times, combining office-based support with field-based hardware troubleshooting.
FuelOil and GasSmall and Medium Businesses
Responsibilities
Fleet & Field Support: Install, troubleshoot, and maintain tablets and metering hardware in delivery trucks and service vehicles
Hardware Deployment: Setup and configuration of laptops, tablets, and mobile phones for new and existing employees
End-User Support: Act as the first point of contact for "Tier 1" issues, including password resets, printer troubleshooting, and Office 365 "how-to" questions
Facilities Tech: Assist with the physical installation and maintenance of security cameras, Wi-Fi access points, and basic network cabling at various company locations
Onboarding/Offboarding: Handle the physical collection and distribution of IT assets during employee transitions
Documentation: Maintain an accurate inventory of all company hardware assets (tablets, laptops, phones)
Marketing – Website Maintenance, marketing updates/posts, and social media management
Qualification
Required
1–2 years in a technical support or field service role
Familiarity with Windows 10/11 and Microsoft 365
Basic understanding of networking (cabling, Wi-Fi connectivity)
Experience with mobile device hardware (iOS/Android/Rugged Tablets)
Ability to climb into truck cabs for hardware installs and use a ladder for camera/AP maintenance
Must have a valid driver's license and a clean driving record
Company
Palmetto Propane, Fuels, & Ice Inc.
Palmetto Propane has been delivering energy-efficient propane to homes & businesses for more than 60 years.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase