CRH · 19 hours ago
Ready Mix Customer Service Representative
Pueblo, CO
Full-time
Onsite
Mid Level
$18/hr - $22/hr
3+ years expCRH is a company dedicated to the safety, empowerment, and development of its employees, specializing in construction services. The Ready-Mix Customer Service Representative is responsible for managing customer orders for ready-mixed concrete, ensuring accurate delivery information, and maintaining a professional demeanor in a fast-paced environment.
Building MaterialConstructionManufacturing
Responsibilities
CSR must be aware of special jobsite conditions that require specific trucks, spacing, material needs, etc
CSR needs to be familiar with the delivery area and must be able to assist lost drivers in finding jobsites, determine travel times to jobs
CSR must be customer service minded and, be able to keep a level head under stressful conditions in a high paced environment
CSR must be able to quickly build rapport and relationships with others, including team members, customers & vendors
Responsible for a safe work environment for themselves and co-workers
Properly follow all company policies and OSHA/MSHA regulations for safe working procedures and environment
Follow directions of Dispatch Manager as to daily tasks and expectations
Display a professional, positive and courteous attitude to co-workers, supervisors, and the public at all times
Reliable attendance is essential to performance in this role
Possess a level of determination to successfully maximize production and efficiencies
Maintain a positive attitude
Promote and maintain a clean Work Environment
Suggest and implement new ways to make our business better
Such other duties as may be assigned from time to time
Qualification
Required
High School Degree or General Education Degree (GED)
Must be 18 years of age or older
Must pass pre-employment drug screen and criminal background check
Individuals are required to wear personal protective equipment (PPE) in designated operations and production areas as stated by OSHA and/or MSHA
Communicate effectively with customers as well as truck drivers to dispatch orders in a timely and efficient manner
Must provide excellent customer service by phone; scheduling and organizing large numbers of people and equipment efficiently and quickly
Handle multiple tasks concurrently and perform under pressure
Perform opening and closing procedures
Must be able to act quickly and creatively to solve problems; work independently and make decisions
Utilize GPS tracking software and enter orders into dispatch scheduling software; ability to quickly learn different software programs
Strictly adhere to safety requirements, policies, and procedures as outlined in the employee policy manual
Report to work at the designated start time
Work in a team environment and assist co-workers or supervisors/managers with other duties as required
Available to work overtime, nights and weekends when necessary. Reliable attendance is essential in performance of the role. This is 5 days a week M-F position, with occasional Saturdays as needed
Ability to read and comprehend simple instruction, short correspondence, and memos. Ability to write correspondence. Ability to effectively present information in one on one and small group situations to customers, clients, and other employees of the organization
Ability to add, subtract, multiple and divide in all units of measure using whole number, common fractions and decimals. Ability to compute rate, ratios, percent, and to draw and interpret bar graphs
Ability to apply common sense and understanding to carry out detailed, but uninvolved written and oral instructions
Basic computer skills for entering orders. Outlook, Word, Excel, Keyboard 25 + wpm
Extensive knowledge of Pueblo and Southern Colorado, ability to read and understand maps
Communicate effectively with a wide variety of customers and be an effective problem solver
Preferred
Knowledge of concrete and construction industry is preferred
Bi-lingual in Spanish preferred, but not required
Benefits
Highly competitive base pay
Comprehensive medical, dental and disability benefits programs
Group retirement savings program
Health and wellness programs
An inclusive culture that values opportunity for growth, development, and internal promotion
Company
CRH
CRH manufactures and distributes building materials and products for construction projects. It is a sub-organization of CRH Ventures.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2023-07-21IPO
Leadership Team
Jim Mintern
Chief Executive Officer
Alan Connolly
Director of Strategic Finance
Recent News
Irish Times
2026-01-23
2026-01-20
MarketScreener
2026-01-07
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