NEOGOV · 16 hours ago
Front Desk Receptionist / Administrative Support (Backup)
Atlanta, GA 30303
Full-time
Onsite
Mid Level
$32/hr - $32/hr
3+ years expThe Atlanta Regional Commission (ARC) is the regional planning and intergovernmental coordination agency that focuses on critical issues for the region. The Front Desk Receptionist / Administrative Support (Backup) serves as the first point of contact for ARC, managing front desk operations and providing executive-level administrative support as needed.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Serve as the primary receptionist for ARC, greeting visitors, staff, and guests in a courteous, professional, and welcoming manner
Answer and route incoming calls promptly and professionally; respond to general inquiries or direct them appropriately
Manage visitor check-in procedures, including issuing badges and notifying staff of guest arrivals
Maintain the reception area to ensure a clean, organized, and professional appearance at all times
Receive, sort, and distribute incoming mail, packages, and deliveries; coordinate outgoing mail and courier services
Monitor and replenish front office supplies and coordinate with Office Operations on ordering needs
Support general office operations, including conference room coordination and basic scheduling support
Provide backup administrative support to the Executive Director & CEO, as needed
Assist with calendar management, meeting coordination, and logistics for executive meetings
Prepare, format, and proofread correspondence, reports, presentations, and meeting materials
Support meeting preparation, including agenda distribution, materials assembly, and follow-up documentation
Handle sensitive and confidential information with discretion and professionalism
Represent ARC with a high level of professionalism in all interactions with internal and external stakeholders
Demonstrate a proactive, solutions-oriented approach to assisting staff, leadership, and visitors
Anticipate needs, identify issues, and take initiative to resolve routine matters independently
Qualification
Required
High school diploma or equivalent required; associate degree or relevant coursework preferred
3 years of experience, or a combination of education and experience
Demonstrated experience providing administrative or executive support, or serving as a backup in such a role
Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) and general office technology
Exceptional professionalism, reliability, and punctuality
Strong interpersonal and customer service skills; outgoing and approachable demeanor
Ability to self-start, prioritize tasks, and work independently with minimal supervision
Excellent verbal and written communication skills
Strong organizational skills and attention to detail
Ability to maintain confidentiality and exercise sound judgment
Flexibility and adaptability to shifting priorities and support needs
This is a temporary position. An 8:30AM start time is required - working no more than 29 hours per week
In-office presence is mandatory Monday through Thursday each week
The role is based in a professional office environment and requires consistent, on-site coverage of the front desk during scheduled hours
Occasional flexibility in hours may be required to support meetings or executive needs
Preferred
Experience supporting senior leadership or executives in a professional office environment
Familiarity with public sector, nonprofit, or intergovernmental organizations
Experience managing competing priorities in a fast-paced, professional setting
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase