Neel-Schaffer, Inc. · 8 hours ago
Information Technology Technician
Mobile, AL
Full-time
Onsite
Mid Level
3+ years expNeel-Schaffer, Inc. is a dynamic engineering firm that fosters collaboration and professional growth. They are seeking an Information Technology Technician to support users by troubleshooting and resolving technical issues related to hardware and software in a Microsoft Windows environment.
Consulting
Responsibilities
Identifies and troubleshoots technical issues and problems with users in multiple office locations
Assists employees in identifying and resolving computer problems and issues within a reasonable amount of time
Installs, upgrades, and configures hardware and software components
Troubleshoots hardware, including repairing or replacing damaged or aged IT equipment
Troubleshoots software issues, including system upgrades
Documents IT issues and corresponding resolution(s) in a clear and concise manner
Maintains the inventory of hardware and software, including spare parts
Operates and maintains computers, computer systems, and network
Performs minor programming or Powershell scripting
Performs and documents occasional training for computer users as needed
Qualification
Required
A minimum of 3 years of end-user and endpoint support experience
Experience troubleshooting network, hardware, and software issues
Knowledge of current technological trends
Proficient in using Microsoft Office Suite (Excel, Word, Access, PowerPoint, and Outlook) and Adobe Acrobat
Familiarity with Windows OS
Skill in the use of peripheral computer input and output devices as necessitated by work assignments
Preferred
An associate degree in IT is preferred, or a related degree
Experience working in and supporting teams within an AEC environment preferred
Experience supporting and working with AutoDesk (i.e., AutoCAD, Civil 3D, etc.), Bentley (i.e., Microstation, OpenRoads Designer, etc.), ESIR (i.e., ArcGIS Desktop, ArcGIS Pro, etc.), Bluebeam, and other engineering design software is preferred
Knowledge of maintaining and supporting mobile devices, primarily Apple devices
Familiarity with virtual machine (VM) platform, preferably VMware, is a plus
Company
Neel-Schaffer, Inc.
Neel-Schaffer is a multi-disciplined engineering, planning and construction management firm that was founded in 1983 and today is one of the largest private, employee-owned engineering firms in the South, operating out of 39 offices across nine states.
501-1000 employees
H1B Sponsorship
Neel-Schaffer, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (1)
2022 (4)
2021 (1)
Funding
Current Stage
Late StageLeadership Team
Hibbett Neel
President/CEO
Joey Hudnall, PE
President/CEO
Company data provided by crunchbase