A/V & Event Specialist jobs in United States
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Compu-Vision Consulting Inc. · 19 hours ago

A/V & Event Specialist

Compu-Vision Consulting Inc. is seeking an A/V & Event Specialist responsible for supporting audio visual technology hardware and software systems in an enterprise environment. The role involves providing technical support, assisting with installations, and ensuring smooth operation of collaboration systems.

ConsultingInformation TechnologyOutsourcingSoftware
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Coordinates and assists in audio visual installation, setups and video conferencing support
Virtual Meeting Applications knowledge required (MS Teams, Zoom, GoTo, etc.)
Audiovisual Equipment knowledge required (Microsoft Teams Rooms certified equipment)
Monitors and maintains collaboration systems using company-provided tools, like MS Teams Admin Center and Vendor monitoring portals
Identify and diagnose hardware, software, or network-related problems, and identify a plan to resolve, repair, or replace resources, as needed
Recommend strategies to increase utilization of collaboration spaces which may include implementing new practices, devices, and/or software
Train customers and technical staff on use of equipment
Proficiency in Office 365; MS Outlook, MS Excel, MS Word, MS Teams, and Windows 10/11
Collaborate and assist with other areas of the IT department on projects and initiatives
Standard onsite hours of operation are between 7:00 am and 6:00 pm, Monday through Friday
After-hours availability to support variety of events and travel is required
Travel 50% to remote locations to provide support and event coordination
Perform other duties as assigned
Ability to lift 50 pounds

Qualification

AV system commissioningControl systems proficiencyAV signal flow knowledgeIT Enterprise experienceOffice 365Problem-solving skillsOrganizational skillsTime-management skillsAdaptTeamwork ability

Required

Responsible for supporting audio visual technology hardware and software systems in our enterprise environment
Provide in-person and remote technical support to our customers
Assist in a wide variety of responsibilities including, but not limited to, asset tracking, detailed documentation, installation, configuration, remediation, and troubleshooting of IT resources
Provide top-tier service and support with clear and concise communication and follow-through
Coordinates and assists in audio visual installation, setups and video conferencing support
Virtual Meeting Applications knowledge required (MS Teams, Zoom, GoTo, etc.)
Audiovisual Equipment knowledge required (Microsoft Teams Rooms certified equipment)
Monitors and maintains collaboration systems using company-provided tools, like MS Teams Admin Center and Vendor monitoring portals
Identify and diagnose hardware, software, or network-related problems, and identify a plan to resolve, repair, or replace resources, as needed
Recommend strategies to increase utilization of collaboration spaces which may include implementing new practices, devices, and/or software
Train customers and technical staff on use of equipment
Proficiency in Office 365; MS Outlook, MS Excel, MS Word, MS Teams, and Windows 10/11
Collaborate and assist with other areas of the IT department on projects and initiatives
Standard onsite hours of operation are between 7:00 am and 6:00 pm, Monday through Friday
After-hours availability to support variety of events and travel is required
Travel 50% to remote locations to provide support and event coordination
Perform other duties as assigned
Ability to lift 50 pounds
IT Enterprise experience is preferred
High school diploma or equivalent; additional certifications or relevant education is a plus
Ability to learn new systems and software in a fast-paced environment
Strong problem-solving skills, critical and analytical thinking, and the ability to adapt to change
Ability to manage multiple priorities and work independently or as part of a team
Capacity to perform in high-pressure situations, with strong organizational and time-management skills
Proven track record in AV system commissioning, ideally with an AV integrator or enterprise deployment team
Proficiency in control systems (Crestron, Q-SYS) and DSP configuration software
Knowledge of AV signal flow, AV over IP, structured cabling standards, and rack build best practices
Ability to be contacted to respond to requests/incidents
Candidates must own a smartphone
Smartphones must be able to receive security updates from the manufacturer or carrier and maintained throughout the contractor's tenure at the agency
The contractor will utilize mobile applications such as Outlook, Teams & ServiceNow, which should also be kept up to date through the platform application store
Education: Associate's or Bachelor's Degree or technical institute degree/certificate in Computer Science, Information Systems, or other related field. Or equivalent work experience
Experience: 0 to 1 year of related high-tech industry and/or IT work experience
Complexity: Learner/entry level role. Provides technical product support to one or more product(s) of low to medium complexity. Functions, somewhat independently, under general direction of more senior technical product support staff, supervisors or managers. Generally follows documented procedures and checklists

Company

Compu-Vision Consulting Inc.

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Compu-Vision Consulting Inc. is a dynamic IT consulting enterprise.

H1B Sponsorship

Compu-Vision Consulting Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
2022 (1)
2021 (9)
2020 (12)

Funding

Current Stage
Growth Stage
Company data provided by crunchbase