Front Office Representative, SAMF Orthopedics, Full Time jobs in United States
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Saint Agnes Medical Center · 12 hours ago

Front Office Representative, SAMF Orthopedics, Full Time

Saint Agnes Medical Center is seeking a Front Office Representative to be the first point of contact in their medical office. This role involves providing excellent customer service, collaborating with clinical and service staff, and ensuring smooth operations in patient interactions.

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Responsibilities

Reporting to the Practice Manager, this position is the first point of contact and creates the first impression of the medical office
The Front Office Representative is an expert at providing excellent customer services via phone and in person
This position is considered a crucial link between the patient and the care delivered by clinical and service staff
The incumbent must work collaboratively with all service staff in support of direct patient services, exhibiting flexibility, and embodying a 'can do' attitude
The position exemplifies the core values and mission of the organization, always exercising utmost discretion, diplomacy and tact in patient/staff interactions

Qualification

Healthcare Provider CPRMedical Systems ProficiencyMedical TerminologyAttention to DetailMulti-taskingPlanningOrganizationTeam Collaboration

Required

High school diploma or equivalent is required
Current American Heart Association (AHA) Healthcare Provider CPR card is required
Attention to detail, ability to multi-task and flexibility is required
Strong computer skills with experience and proficiency with medical systems is required
Ability to operate general office business machines (e.g., fax, copiers, etc.) is required
Strong multi-tasking, planning, organization skills and ability to work independently as well as within a team is required

Preferred

Two (2) years of prior experience as a health care front office assistant/receptionist is preferred
Knowledge of Medical Terminology is preferred

Company

Saint Agnes Medical Center

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Saint Agnes Medical Center is a member of Trinity Health, the fourth largest Catholic healthcare system in the United States.

Funding

Current Stage
Late Stage

Leadership Team

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Abigail Geisel
Talent Acquisition Partner
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April Repucci
Talent Aquisition Sourcing Partner
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