Saint Agnes Medical Center · 5 hours ago
Front Office Representative, SAMF Orthopedics, Full Time
Fresno, CA
Full-time
Onsite
Entry Level
$21/hr - $28.36/hr
2+ years expSaint Agnes Medical Center is seeking a Front Office Representative to be the first point of contact in their medical office. This role involves providing excellent customer service, collaborating with clinical and service staff, and ensuring smooth operations in patient interactions.
Health CareHospital
Responsibilities
Reporting to the Practice Manager, this position is the first point of contact and creates the first impression of the medical office
The Front Office Representative is an expert at providing excellent customer services via phone and in person
This position is considered a crucial link between the patient and the care delivered by clinical and service staff
The incumbent must work collaboratively with all service staff in support of direct patient services, exhibiting flexibility, and embodying a 'can do' attitude
The position exemplifies the core values and mission of the organization, always exercising utmost discretion, diplomacy and tact in patient/staff interactions
Qualification
Required
High school diploma or equivalent is required
Current American Heart Association (AHA) Healthcare Provider CPR card is required
Attention to detail, ability to multi-task and flexibility is required
Strong computer skills with experience and proficiency with medical systems is required
Ability to operate general office business machines (e.g., fax, copiers, etc.) is required
Strong multi-tasking, planning, organization skills and ability to work independently as well as within a team is required
Preferred
Two (2) years of prior experience as a health care front office assistant/receptionist is preferred
Knowledge of Medical Terminology is preferred
Company
Saint Agnes Medical Center
Saint Agnes Medical Center is a member of Trinity Health, the fourth largest Catholic healthcare system in the United States.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Abigail Geisel
Talent Acquisition Partner
April Repucci
Talent Aquisition Sourcing Partner
Recent News
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