Center for Neurosciences · 17 hours ago
Financial-Benefit Coordinator
NEUROLOGICAL ASSOCIATES OF TUCSON PC - TUCSON, AZ 85718
Full-time
Onsite
Entry, Mid Level
2+ years expCenter for Neurosciences is seeking a Financial-Benefit Coordinator responsible for managing the patient responsibility portion of Accounts Receivable. The role involves educating patients about financial policies, conducting benefits investigations, and collaborating with the billing department to ensure clear communication regarding patients' financial responsibilities.
Health Care
Responsibilities
Has complete understanding of the Financial Policy
Is able to communicate terms of Financial Policy to patients for full comprehension of payment expectations
Has an expert level of knowledge regarding insurance benefits, coordination of benefits, insurance verification, benefits investigation and payer network participation
Is friendly and courteous to patients while educating and communicating expectations
Ability to successfully obtain estimated patient responsibility for all assigned CNS service lines, communicate estimated responsibility to patients and collect estimated patient responsibility portion of claim
Will work collaboratively with billing department and front desk to ensure there is a complete understanding related to patient’s financial plan
Responsible for Point of Service Collections for patient outstanding balances
Responsible for setting up payment plans within practice guidelines for patients who cannot pay balance in full
Assists patients with financial applications; Educates applicants regarding terms, interest rates, and re-payment obligations
Responsible for processing accounts following the procedures outlined in the department’s PreCollection policy and procedure
Must be able to work independently and multi task
Other duties, as assigned
Qualification
Required
Minimum High School Diploma or GED
2+ years experience performing accounts receivable related duties in a medical practice billing office
Experience working with the public via telephone and face-to-face conversation required
Knowledge of billing practices and medical office policies and procedures
Knowledge of medical coding (CPT and ICD-10), clinic operating policies and third-party operating procedures and practices
Knowledge of legal and regulatory government provisions
Knowledge of HIPAA Privacy and Security rules
Knowledge of common computer programs; Word, Excel, Internet
Skill in establishing and maintaining effective internal and external working relationships
Skill in verbal and written communication with patients and insurances
Skill in accuracy and detail with respect to demographics data and figures
Ability to read and explain an explanation of benefits form from insurance carriers
Ability to educate patients regarding their individual benefit plan, the practice Financial Policy, and our expectations regarding patient financial responsibility
Ability to communicate effectively and assertively while demonstrating compassion and empathy for patient's individual situations
Ability to work in team based work setting which places patient satisfaction as the major focal point for measuring success
Ability to demonstrate compassion and caring in dealing with others
Ability to project a pleasant and professional image
Ability to effectively articulate information and respond to questions
Ability to relate to and work well with a diverse community population
Ability to work under pressure
Ability to work cooperatively with other department staff
Ability to plan, prioritize, and complete delegated tasks in an appropriate timeframe
Ability to read, interpret and apply policies and procedures
Ability to set priorities among multiple requests
Ability to interact with patients, medical and administrative staff, and the public effectively
Ability to work with computers
Preferred
Some college preferred
Company
Center for Neurosciences
Center for Neurosciences deliver high quality, state-of-the-art care with our patients' health, comfort, and peace of mind at the center
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase