Chesapeake Electric · 2 days ago
Field Operations Manager
Annapolis, MD
Full-time
Onsite
Mid, Senior Level
$75K/yr - $100K/yr
3+ years expChesapeake Electric, named one of America’s Fastest Growing Private Companies by Inc. 5000, has proudly served our community since 2014. They are seeking a highly accountable, people-first Field Operations Manager to lead their residential electrical service install team, ensuring jobs are executed safely and efficiently while maintaining high standards of quality and customer satisfaction.
ConsumerProperty ManagementService Industry
Responsibilities
Coach, develop, and manage a team of installers and apprentices. Set clear expectations, conduct performance check-ins, and lead a culture of safety, ownership, and continuous improvement
Partner with the Install Coordinator to ensure every residential service job is fully prepared 48+ hours in advance including permit status, material staging, and technician alignment. Flag and resolve blockers before dispatch
Conduct regular job site visits to evaluate workmanship, safety compliance, and technician professionalism. Provide hands-on support and real-time coaching when issues arise in the field
Maintain open communication across departments and with customers throughout the job lifecycle. Address escalations promptly and ensure high levels of customer satisfaction
Review and analyze the profitability of all install jobs. Identify trends, investigate outliers, and lead corrective action to improve margin, labor efficiency, and install consistency
Lead targeted, real-world training based on observed job performance. Build and document repeatable systems that reduce rework, improve prep, and elevate technician confidence in the field
Qualification
Required
A shared commitment to Chesapeake Electric's core values
3+ years of leadership experience in residential electrical trade
Proven ability to coach and hold field teams accountable while maintaining strong culture
Strong operational mindset with high attention to detail and follow-through
Understanding of job costing, labor productivity, and service workflows
Valid driver's license and insurability and ability to pass a background check
Preferred
Familiarity with ServiceTitan or similar field management platforms
Journeyman electrician license
Benefits
Dental
Vision
HSA
Aflac
Long-term Disability
Life Insurance
100% company-paid short-term disability
401k with 5% match (vested immediately) + profit sharing
Paid onboarding
Ongoing training
Coaching
Mentorship
Apprenticeship school tuition
Paid birthday
Paid work anniversary
All major holidays (including Juneteenth)
Paid maternity/paternity leave
Paid bereavement leave
Company
Chesapeake Electric
Chesapeake Energy Solutions offers electric installations for residential properties and commercial properties.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase