Farmers Insurance - District 72 · 1 day ago
Customer Service & Sales Representative
Derby, KS
Full-time
Onsite
New Grad, Entry LevelFarmers Insurance - District 72 is seeking a highly motivated and customer-focused individual to join their team as a Customer Service and Sales Representative. This role is responsible for providing exceptional service to existing clients while also driving new business through proactive sales efforts.
Insurance
Responsibilities
Customer Service: Provide outstanding service to existing clients, addressing inquiries, managing policy changes, and resolving any issues promptly and professionally
Sales Generation: Identify sales opportunities by proactively reaching out to potential clients, conducting needs assessments, and offering appropriate insurance products (personal, commercial, health, etc.)
Policy Reviews: Perform policy reviews for current clients to ensure coverage meets their evolving needs, offering updates or changes as necessary
Lead Generation: Use various marketing tools and lead-generation strategies to expand the client base. Follow up with warm and cold leads, scheduling appointments and consultations
Cross-Selling and Upselling: Promote additional coverage options and bundled insurance packages to clients, increasing their policy value and the agency’s revenue
Claims Assistance: Support clients through the claims process, answering questions, providing guidance, and liaising with adjusters when necessary
Documentation: Accurately process new business, renewals, policy changes, and cancellations in agency management systems
Customer Retention: Build long-term relationships with clients by providing excellent service, anticipating needs, and conducting follow-ups to ensure satisfaction
Sales Goals: Meet or exceed individual and team sales targets, contributing to the growth and success of the agency
Qualification
Required
Complete and pass a background check
Create relationships from a cold start
Proficiency to multi-task, follow-thru and follow-up
Excellent Communication/interpersonal skills
Professional phone etiquette
Great Customer Service Skills
Works well with other employees and is a team player with a positive attitude
Willingness to become licensed if not prior to hire date
Preferred
Prior Sales Experience
Benefits
Hourly Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Evenings Off
Career Growth Opportunities
Mon-Fri Schedule
Company
Farmers Insurance - District 72
As a District Office at Farmers Insurance, we help new and seasoned entrepreneurs build businesses that provide for their families today and into the future.
Wichita, KS, US
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase