Sparks Group · 15 hours ago
Customer Support Administrative Assistant
Herndon, VA
Contract
Onsite
Entry Level
2+ years expSparks Group has partnered with a leading global innovator in Aviation who is seeking a Customer Support Administrative Assistant for an open ended contract. The role involves providing travel booking support, managing team calendars, preparing travel expense reports, and assisting with customer event organization.
ConsultingHuman ResourcesStaffing Agency
Hiring Manager
Dana Antayhua, CSP
Responsibilities
Online/Call travel booking support using SAP CONCUR tool, or via travel agent (BCD Travel)
Update & maintain team travel and vacation team calendars. Monitor vacation/sick report using MyPulse tool
Prepare travel expense reports for reimbursement using CONCUR. This includes at least 3 team leaders and potentially some team members, as needed
Review travel expense reports from team members to ensure adherence towards Airbus Travel Policy
Gather and input updated information related to airlines and needed by management using Salesforce
Maintain and distribute customer communications list
Authorize and maintain a budget spreadsheet for promotional items
Create PO requisitions and good receipts
Manage & monitor monthly travel budget
Organize and support the management weekly meeting and prepare the minutes
Assist with Customer event organization/meetings and associated booking (knowledge of vFairs (replacement of the Aventri tool))
Organize and support yearly team booster event
Assist with catering working lunch for team workshops
Qualification
Required
2 years of experience
Utilized Concur
Utilized Google Workspace
Educated to 2 year Associate's degree level (or equivalent) in business management or a related discipline
Excellent interpersonal and communication skills
Creative spirit with good management skills
Advanced level in English, other languages a plus
Autonomous, ability to take initiative, customer focused
Works well in a collaborative team environment
Present a professional appearance as generally accepted in the business and aerospace environment
Use of Google Suite products
Benefits
Health and life insurance
Paid and unpaid time off
Retirement and savings plans
Company
Sparks Group
We connect leading companies and nonprofits with exceptional IT, finance, creative and administrative talent - nationwide.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Stephen Sparks
Chief Executive Officer
Company data provided by crunchbase