Truliant Federal Credit Union · 9 hours ago
P1-Senior Operation Manager
Norcross, GA
Full-time
Onsite
Senior Level, Lead/Staff
15+ years expTruliant Federal Credit Union is dedicated to improving lives by prioritizing member service and providing straightforward financial solutions. The Senior Operation Manager will oversee the operations functions of the insurance premium finance division, ensuring compliance with regulations and managing departmental goals to enhance productivity and efficiency.
Banking
Responsibilities
Manage the Operations functions of the insurance premium finance division in a safe, sound, and profitable manner
Oversee all accounting related functions
Control cost and operating losses
Maintain conformity with all regulatory, insurance, bank, and management policies, procedures, and practices
Monitor daily production to ensure that all tasks are completed within prescribed time limits
Set departmental goals that are measurable in terms of improved productivity, expense control, and operating efficiency
Prepare management reports which communicates key metrics related to the departments under your management purview, including the effectiveness of the department as measured by volumes processed per FTE, protocols and deadlines met
Overall management of vendor relationships
Train, develop, and retain a highly proficient operations staff to run departments under your supervision
Keep informed of premium finance industry developments, announcements and trends, which affect the PF division and the bank through trade and other publications, outside conferences, meetings and visits
Resolve more complex work problems
Set benchmarks for all measurable processes
Develop departmental goals and objectives. Set individual goals and objectives
Perform other duties as assigned by the Bank President
Qualification
Required
Minimum of 15 years experience in P&C insurance with a minimum of 5 years in a management level position
Knowledgeable of all applicable insurance and banking rules, regulations, and compliance requirements
Experience in computer software systems
Leadership ability and the ability to motivate direct reports
Excellent communication and team building ability
The incumbent must have a strong commitment to providing outstanding operational support services to both internal and external customers
Business degree with a major in accounting or finance (equivalent work experience would be considered)
Provide quality operational support services and accounting expertise to the department
Ensure compliance with insurance and banking regulations, bank policies and procedures, and safety and security procedures
Manage Operations: Ensure adherence to departmental policies and procedures
Meet the individual goals and objectives set by the President
Preferred
MBA preferred
Benefits
No-cost employee Medical, dental, vision coverage
Prescription benefits (including mail order)
Paid holidays and Paid Time Off (PTO)
401(k) plan with contribution matching
Paid community involvement volunteers hours
Paid group life Insurance
Teammate loan discounts
Tuition reimbursement
Short and long-term disability
Health & Wellness program
Teledoc (physician video conferencing)
Onsite fitness facilities or health club reimbursement
Employee Assistance Program (EAP)
Medical flexible spending account
Dependent care flexible spending account
Company
Truliant Federal Credit Union
Truliant is federally insured by the National Credit Union Administration and is an Equal Housing Lender
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Todd Hall
CEO/President
Recent News
SC Biz News
2025-11-08
2025-11-04
2025-11-04
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