Technical Training Manager jobs in United States
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Wasserman · 7 hours ago

Technical Training Manager

Wasserman operates at the epicenter of sports, music and entertainment, serving talent, brands and properties on a global scale. They are seeking an experienced Corporate Technical Trainer to lead technical training and digital enablement for a global organization of approximately 4,000 employees, responsible for designing and delivering engaging training programs that help employees use core technology platforms effectively.

AdvertisingMarketingSocial MediaSports
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Growth Opportunities

Responsibilities

Own and lead the global technical training strategy for a 4,000-employee organization
Design scalable training programs that support employees across regions, time zones, and roles
Partner with IT, People Team including Operations and People Development, and Business Teams to align training with company initiatives and tool rollouts
Create engaging training content including live instructor-led sessions, virtual training, on-demand videos, and written guides
Continuously update content to reflect new features, releases, and best practices
Incorporate real-world scenarios and hands-on exercises
Serve as a subject matter expert for internal applications such as Microsoft 365, Box, Zoom, Asana, Slack, ChatGPT, and AI tools
Stay up to date on new features and translate them into training opportunities
Facilitate engaging training sessions for large groups, both in-person and virtually
Adapt delivery style to different learning styles and technical skill levels
Foster an inclusive and supportive learning environment
Utilize Workday Learning, Wasserman’s LMS, to host content, track participation, and measure effectiveness
Explore AI-driven learning tools to enhance engagement and personalization
Develop creative ways to make learning fun through gamification, challenges, and incentives
Introduce innovative training formats to increase engagement

Qualification

Technical training experienceContent creation skillsMicrosoft 365 proficiencyLMS familiarityAI tools knowledgeAdaptable teaching styleCommunicationFacilitation abilitiesCreative problem solver

Required

Proven experience as a corporate or technical trainer
Experience training large, diverse audiences
Strong content creation and presentation skills
Familiarity with LMS platforms and AI tools
Excellent communication and facilitation abilities

Preferred

Passionate about continuous learning and innovation
Positive, enthusiastic, and encouraging teaching style
Creative and adaptable problem solver
Comfortable working cross-functionally in a fast-paced environment

Company

Wasserman

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Wasserman provides marketing services to the most iconic sports figures, musical artists, brands, and properties.

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
Providence Equity Partners
2022-11-01Private Equity

Leadership Team

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Sam Alpert
SVP, Marketing - Music
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Christa D'Alimonte
Chief Legal Officer
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Company data provided by crunchbase