GEICO · 2 months ago
Commercial Unit Manager
Richardson, TX
Full-time
Onsite
Mid, Senior Level
$68K/yr - $124K/yr
2+ years expGEICO is a leading insurance provider known for its commitment to exceptional customer service and innovative solutions. They are seeking a dynamic Commercial Unit Manager with long haul trucking experience to lead and develop associates in their Sales, Services, Claims, and Commercial organizations.
Auto InsuranceFinancial ServicesGovernmentInsuranceInternetMobile
No H1B
Responsibilities
Lead, mentor, and inspire a team of associates to deliver exceptional service that delights our customers and builds their trust
Leverage your prior leadership expertise to guide team members in resolving complex customer inquiries and claims
Personalize your leadership approach to develop team members’ skills, fostering their growth and ensuring they consistently exceed customer expectations
Monitor and evaluate team performance using key performance indicators (KPIs) to enhance efficiency, customer satisfaction, and retention
Hold your team accountable for achieving results, maintaining compliance with insurance regulations, and delivering outstanding service
Address escalated customer concerns with professionalism and empathy, modeling GEICO’s dedication to service excellence
Collaborate with leadership and cross-functional teams to identify and implement process improvements that enhance the customer experience
Serve as a resource for team members on insurance-related questions, providing mentorship and training to build their industry knowledge
Qualification
Required
Bachelor's or Associate's degree with 2+ years of supervisory experience or a minimum of 4 years of supervisory experience in lieu of a degree (high school diploma or equivalent required)
Experience successfully managing teams in insurance, financial services, call center, retail or other industries
Ability to obtain and/or maintain an active Property & Casualty Insurance License or Personal Insurance License (required)
Proven ability to motivate, inspire, and develop high-performing teams in a customer-centric environment
Strong results orientation, with a history of meeting or exceeding performance goals
Excellent interpersonal and communication skills, with the ability to adapt leadership styles to diverse individuals and situations
Ability to analyze data and metrics to inform decision-making and improve customer outcomes
Collaborative mindset with a commitment to fostering a culture of inclusivity and excellence
Benefits
Comprehensive healthcare and well-being support available on Day 1.
401(k) Match: From day one, you’ll be automatically enrolled in our 401(k) plan with a 6% pre-tax contribution.
Incentives and Recognition - Corporate wide bonus programs are in place to reward top performers.
Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.
Company
GEICO
GEICO, Government Employees Insurance Company, has been providing affordable auto insurance since 1936. It is a sub-organization of Berkshire Hathaway.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknown1996-01-01Acquired
Leadership Team
Todd Combs
Chairman, President, and Chief Executive Officer
Clayton Johnson
Sr. Director of Product Management
Recent News
2026-01-24
Company data provided by crunchbase