Jobs via Dice · 5 hours ago
ServiceNow Architect- Full Time Role
San Antonio, TX
Full-time
Onsite
Senior Level, Lead/Staff
12+ years expVisionary Innovative Technology Solutions is seeking a ServiceNow Architect to join their team. The role involves leading architectural reviews, defining the ServiceNow architecture strategy, and providing technical leadership during client engagements.
Computer Software
Responsibilities
Demonstrate expertise in core ServiceNow modules such as ITSM, ITOM, CRM, S2P, HRSD, MCO, FSO etc
Demonstrate Experience with presenting ServiceNow solutions to clients in a value-led approach
Proficient in presentations on PPTs and communications
Experience with Flow Designer, IntegrationHub, and Service Portal customization
Understanding of ServiceNow data models, ACLs, UI Policies, and Notifications
Define and own the ServiceNow architecture strategy and roadmap across multiple modules and implementations
Lead architectural reviews, solution design, and technical governance across ServiceNow programs
Translate complex business requirements into scalable, secure, and performant technical solutions
Establish and enforce platform design standards, coding practices, and integration frameworks
Lead the creation of custom demos to be showcased to various client
Review and validate custom development and configurations for quality and alignment to best practices
Provide technical leadership during client workshops, discovery sessions, and stakeholder presentations
Collaborate with enterprise architecture and security teams to ensure compliance with IT and business policies
Provide architectural oversight for integrations with third-party systems (REST, SOAP, JDBC, MID Server, etc.)
Support DevOps initiatives with CI/CD pipelines and testing automation (ATF)
Mentor development teams and conduct knowledge sharing to uplift technical capability
Experience with Agile/Scrum delivery methodologies
Excellent communication and leadership skills
Qualification
Required
12+ years in IT, with 6+ years in ServiceNow and at least 4 years in a technical architect role
Deep understanding of ServiceNow platform capabilities and architecture (ITSM, ITOM, HRSD, CSM, SecOps, Finance and Supply Chain etc.)
Quick learner to adapt to new technologies being released with every major version of SN (GenAI, AI Agents, Workflow Data Fabric, Raptor Db)
Demonstrate expertise in core ServiceNow modules such as ITSM, ITOM, CRM, S2P, HRSD, MCO, FSO etc
Demonstrate Experience with presenting ServiceNow solutions to clients in a value-led approach
Proficient in presentations on PPTs and communications
Experience with Flow Designer, IntegrationHub, and Service Portal customization
Understanding of ServiceNow data models, ACLs, UI Policies, and Notifications
Define and own the ServiceNow architecture strategy and roadmap across multiple modules and implementations
Lead architectural reviews, solution design, and technical governance across ServiceNow programs
Translate complex business requirements into scalable, secure, and performant technical solutions
Establish and enforce platform design standards, coding practices, and integration frameworks
Lead the creation of custom demos to be showcased to various client
Review and validate custom development and configurations for quality and alignment to best practices
Provide technical leadership during client workshops, discovery sessions, and stakeholder presentations
Collaborate with enterprise architecture and security teams to ensure compliance with IT and business policies
Provide architectural oversight for integrations with third-party systems (REST, SOAP, JDBC, MID Server, etc.)
Support DevOps initiatives with CI/CD pipelines and testing automation (ATF)
Mentor development teams and conduct knowledge sharing to uplift technical capability
Experience with Agile/Scrum delivery methodologies
Excellent communication and leadership skills
ServiceNow Certified System Administrator – Required
Preferred
Any Architect level certification with ServiceNow – Highly desirable
ServiceNow Certified Implementation Specialist (ITSM, ITOM, etc.) – Preferred
ServiceNow Certified Application Developer – Advantageous
Experience with domain-separated environments, MSP models, or multi-instance strategies
Company
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0-1 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase