Chase · 12 hours ago
Quality Control Manager II
14800 Frye Rd, Fort Worth, TX, 76155, US
Full-time
Onsite
Mid LevelChase is a leading financial institution offering innovative financial solutions. As a Quality Control Manager II, you will ensure compliance with flood insurance regulations in commercial loan activities and collaborate with operations and compliance teams to enhance controls.
BankingFinancial Services
Responsibilities
Perform quality control reviews to confirm adherence to flood insurance policy and FDPA requirements across loan originations and servicing
Verify flood zone determinations and property location accuracy for Special Flood Hazard Areas
Validate insurance coverage, deductibles, and insurer eligibility meet policy and regulatory standards
Ensure borrower communications and disclosures are accurate, timely, and retained per policy and audit standards
Deliver accurate compliance reviews under time constraints, prioritizing cases based on business impact and risk
Manage throughput to achieve daily SLAs and production targets during peak volumes
Flex across processes and cross-train to support shifting business priorities
Use standardized checklists and procedures to maintain completeness and reduce rework
Execute time-boxed QC reviews and produce audit-grade workpapers, escalating issues as needed
Qualification
Required
Bachelor's degree
Ability to read and interpret complex documents and insurance policies for compliance
Strong attention to detail, accuracy, and efficiency
Creative problem-solving and sound judgment
Excellent verbal and written communication skills
Excellent organizational skills
Ability to multi-task and leverage internal resources
Strong client focus and ability to collaborate with internal groups
Preferred
Strong working knowledge of FDPA requirements and Interagency Flood Insurance Q&As
Experience in risks and controls, compliance, regulatory, or quality oversight
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
Chase
Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.
Founded in 2000
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
Recent News
2026-01-24
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