Regional Operations Manager jobs in United States
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Grand Fitness · 19 hours ago

Regional Operations Manager

Grand Fitness Partners (GFP) operates over 90 Planet Fitness locations and is seeking a hands-on, people-first leader for the Regional Operations Manager role. This position involves overseeing multiple club locations, managing one club directly, and ensuring operational excellence and team development to improve customer satisfaction.

Health Wellness & Fitness

Responsibilities

Serve as the General Manager of one club while overseeing 4-6 additional locations
Ensure smooth daily operations by maintaining high service and operational standards
Address facilities maintenance and resolve operational challenges quickly
Drive membership growth and retention through customer engagement and outreach
Ensure clubs maintain cleanliness, safety, and compliance with company policies
Lead, coach, and develop teams to strengthen leadership and operational effectiveness
Implement and oversee Individual Development Plans (IDPs) and Performance Improvement Plans (PIPs) for General Managers and Assistant Managers
Identify and cultivate future leaders within the organization
Reinforce and validate training programs to ensure consistency in team competency and customer service
Manage P&Ls, budgets, and financial performance for assigned clubs
Assist with staffing levels, ensuring each club is adequately resourced for optimal performance
Collaborate with Field Marketing Specialists and General Managers to execute local marketing strategies that drive club growth
Provide on-site support at clubs 2-3 times per week
Support new club openings, ensuring a seamless and successful launch
Ensure compliance with all health, safety, and company policies
Promote a safe and healthy environment for both members and staff
Monitor operational efficiency and drive continuous improvement
Assist with club re-equipment and upgrades as needed

Qualification

Financial managementOperational excellenceTeam leadershipCustomer engagementMarketing strategiesCoachingCompliancePerformance improvement

Required

Hands-on, people-first leadership experience
Ability to oversee multiple locations (4-6 clubs)
Experience in club management and operational excellence
Strong customer engagement and outreach skills
Ability to maintain cleanliness, safety, and compliance with company policies
Experience in team leadership and development
Ability to implement Individual Development Plans (IDPs) and Performance Improvement Plans (PIPs)
Experience in financial management including P&Ls and budgets
Ability to collaborate with marketing specialists and execute local marketing strategies
Experience in operational oversight and continuous improvement
Ability to promote a safe and healthy environment for members and staff
Successful completion of a criminal background check

Benefits

Quarterly bonus opportunity

Company

Grand Fitness

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Grand Fitness Partners is a franchise division of Planet Fitness, founded in 2010 by David Bidwell and Scott Linsky, and is is one of the fastest growing franchisees in the Planet Fitness system.

Funding

Current Stage
Late Stage

Leadership Team

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David Bidwell
Chief Executive Officer
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Ally Spears
Talent Partner
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Company data provided by crunchbase