Agilent Technologies · 14 hours ago
Informatics Enterprise Services Project Manager
Dover, DE
Full-time
Hybrid
Senior Level, Lead/Staff
$117K/yr - $219K/yr
8+ years expAgilent Technologies is seeking an Informatics Enterprise Services Project Manager responsible for driving successful customer-facing project delivery. This role involves overseeing all aspects of Informatics project execution, ensuring disciplined execution, high standards, and consistent project success while collaborating with cross-functional teams.
BiotechnologyHealth CareHealth DiagnosticsLife SciencePharmaceutical
Responsibilities
Own, manage, and drive multiple concurrent, complex enterprise projects to successful completion, setting clear customer expectations, alignment on scope, proactive risk mitigation, and on-time, on-budget delivery
Establish and maintain high-quality project governance, including structured kickoff, milestone checkpoints, issue escalation pathways, and closure activities
Drive project onboarding and setup, including configuring project management tools and project dashboards, and uploading order and project records to the central storage location
Monitor and drive milestone achievement, ensuring order completion steps are executed accurately and efficiently
Oversee project closeout and invoicing, ensuring all contractual commitments are fulfilled, and revenue is recognized accurately and on time
Maintains responsibility for project forecasting and revenue planning, ensuring visibility into project financials, resource consumption, and expected revenue realization
Defining and managing project plans, budgets, schedules, and staffing
Deliver clear, concise, and timely updates on expectations, progress, risks, and changes that affect project scope, timelines, or deliverables to customers, internal teams, and leadership
Lead structure, agenda-driven recurring meetings with customers and internal teams to ensure clarity, alignment, and meaningful progress
Partner closely with internal teams across solutions deployment, support, sales, customer success, Field services, and operations to coordinate and uphold cohesive, high-quality service delivery
Champion continuous improvement, challenging inefficiencies, and collaborating to refine methodologies, tools, and processes
Qualification
Required
Bachelor's or master's degree in focused disciplines: Project Management, Business Administration, Business Management, Business, or related fields
8+ years of experience leading customer projects with a strong understanding of project management principles, methodologies, and lifecycle (planning, execution, monitoring, scheduling, and closure) phases
Experience managing project scope, budgets, change control, and contractual deliverables
Exceptional time‑management skills, consistently prioritizing shifting demands while maintaining accuracy, clarity, and delivery momentum
Experience serving as the primary customer point of contact, managing expectations, resolving issues, and driving customer satisfaction is required
Ability to set expectations, demand accountability, and enforce deadlines in a professional manner
PMP Certification is required
Candidate should be able to travel up to 10% to visit customers as needed
Experience with software such as Smartsheet is required
Preferred
4+ years of experience managing customer-facing projects with multiple stakeholders (including Sales, Customer Support, Field, and Customer Success) in the life sciences, biotech, or pharmaceutical industries is preferred!
Proven experience managing or leading compliance or regulatory standards is a plus!
Experience in technical project delivery, especially in lab informatics or software implementation, is a plus!
Benefits
Eligibility for bonus
Stock
Benefits
Company
Agilent Technologies
Agilent Technologies addresses the scientific and laboratory management needs of analytical scientists and clinical researchers.
10001+ employees
H1B Sponsorship
Agilent Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (51)
2024 (56)
2023 (58)
2022 (70)
2021 (64)
2020 (53)
Funding
Current Stage
Public CompanyTotal Funding
$500M2019-09-05Post Ipo Debt· $500M
1999-11-26IPO
Leadership Team
Mike McMullen
CEO and President
Padraig McDonnell
President and CEO
Recent News
2026-01-23
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2026-01-23
2026-01-16
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