Ellie Mental Health · 17 hours ago
Revenue Cycle & Client Services Specialist
United States
Part-time
Remote
Entry, Mid Level
$25/hr - $35/hr
2+ years expEllie Mental Health is a fast-growing behavioral health practice seeking a detail-oriented and compassionate Client Services & Billing Specialist. This role focuses on insurance billing and client-facing support, ensuring accurate claims processing and a positive financial experience for clients while collaborating with clinicians and administrative leadership.
Child CareClinical TrialsHealth CareMental HealthTherapeutics
Responsibilities
Submit primary and secondary insurance claims accurately and in a timely manner
Review, research, and resolve denied or rejected claims; follow up with payers as needed
Manage aging reports and pursue unpaid claims to resolution
Respond to patient billing questions and explain balances clearly and professionally
Verify insurance eligibility, obtain authorizations, and post payments
Secure and manage prior authorizations when required
Assist with audits, month-end reconciliation, and financial reporting
Collaborate with clinical and administrative teams on documentation, coding accuracy, and billing workflows
Qualification
Required
Minimum of 2 years of medical billing experience, preferably in behavioral or mental health
Strong working knowledge of CPT codes, ICD-10 coding, insurance billing rules, and full-cycle revenue operations
Experience with EHR or practice management systems required; Valant EHR experience strongly preferred
Familiarity with major payers including BCBS, Aetna, Cigna, UnitedHealthcare, Medicare, and Medicaid
Ability to work independently and manage multiple priorities in a fast-paced environment
Excellent communication skills and a high level of professionalism
Preferred
Valant EHR experience strongly preferred
Company
Ellie Mental Health
Ellie Mental Health provides mental health care for couples counseling, child.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Princeton Equity Group
2022-05-03Private Equity
Leadership Team
Edward Copain
Chief Executive Officer - Louisiana / Gulf Coast
Erin Pash
Chief Executive Officer
Recent News
The Virginian-Pilot
2026-01-22
Behavioral Health Business
2026-01-03
Behavioral Health Business
2025-12-25
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