Vibe Credit Union · 1 day ago
Member Service Specialist II
Canton, MI
Full-time
Onsite
New Grad, Entry LevelVibe Credit Union is dedicated to elevating community and creating opportunities through inclusivity and growth. The Member Service Specialist II will assist members with services such as opening accounts, processing loans, and recommending products while delivering outstanding service and meeting sales goals.
BankingFinancial Services
Responsibilities
Open accounts, renew CDs, and handle account maintenance with confidence
Communicate the benefits of Vibe products and actively cross-sell services that help members succeed
Process, underwrite, and disburse loan requests while ensuring compliance
Respond to member inquiries and provide effective solutions
Complete daily, monthly, and quarterly reports accurately
Adapt to branch scheduling needs and assist with teller transactions when needed
Follow BSA, AML, CIP, and CDD regulations every day
Provide notary and signature guarantee services and assist with special assignments
Qualification
Required
High school diploma or equivalent
Strong communication, multitasking ability, and a professional attitude
Comfortable recommending products and meeting performance goals
Preferred
Customer or member service experience preferred
Company
Vibe Credit Union
Vibe Credit Union is a financial institution based out of Michigan.
Founded in 2004
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Allan McMorris
President/CEO
Recent News
DBusiness Magazine
2025-12-12
American Banker
2022-07-08
Company data provided by crunchbase