Community Association Manager jobs in United States
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Associa · 1 day ago

Community Association Manager

Associa is a leading company in community management with over 225 branch offices across North America. The Community Association Manager is responsible for supervising the overall operation of a community association, interacting with homeowners, vendors, and board members to ensure smooth management and administration.

AccountingCommunitiesConsultingProperty ManagementReal Estate

Responsibilities

Supervise the operation and administration of the Association in accordance with management agreement and the Association's policies and procedures
Acts as or oversee the primary liaison with the Association Board of Directors and homeowners as needed
Perform/Direct administrative and management duties as requested by the Board of Directors and in accordance with the management agreement
Ensure community management tools are being effectively developed and utilized such as annual calendar, action item list, resolution worksheets, timed agendas, RFP matrixes, committee charters, procurement procedures, FY operating budget, etc
Review monthly financial reports and ensure management summary is submitted to the association Board of Directors
Provide and/or oversee recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation
Monitor corporate and client delinquency rates and collections process for account portfolio
Attend Board meetings per the management agreement as well as committee meetings and community events as needed
Prepare Board packages according to established time frames
Ensure Board of Directors is aware of legal actions involving the Association
Maintain unit and contract files relating to the operations of the Association
Assist Board of Directors/ARB with architectural review process and/or routine inspections as necessary
Responsible for maintenance of C3 data base, including updating resident information
Responsible for routine and special project vendor management including procurement as well as performance evaluation as contracted
Responsible for oversight of staff as contract provides
Coordinate and/or oversee inspection of building facilities and/or common area and arrange appropriate follow up actions as required
Oversee the AP process in accordance with home office processes and procedures
Other duties as assigned

Qualification

AMS certificationCommunity Association experienceMicrosoft Office proficiencyConflict resolution techniquesProfessional communication skillsCustomer service skillsTime management skillsDetail oriented

Required

Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level
Knowledge of communities/property/real estate and homeowners associations
Knowledge of the role of the association board, the Community Association Manager, and how those roles interface with the requests of homeowners
Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level
Knowledge of conflict resolution techniques at a proficient level
Professional communication skills (phone, interpersonal, written, verbal, etc.)
Professional customer service skills
Self-motivated, proactive, detail oriented and a team player
Time management and time critical prioritization skills
Must be able to pass a Background Check and Drug Screen
1 - 3 years of Community Association Experience Required
Must hold an AMS
Must have been in the industry for 5+ years

Preferred

Associates Degree or Bachelor's Degree Preferred
CMCA Preferred. CMCA will be required within 12 months of employment

Company

Associa provides management and consultancy services.

Funding

Current Stage
Late Stage
Total Funding
unknown
2008-06-11Private Equity

Leadership Team

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Michelle Johnson
SVP, Chief Information & Transformation Officer
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Debra Warren
Vice President of Learning and Development
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Company data provided by crunchbase