Soho House & Co · 11 hours ago
Vice President Of Operations, The Americas
West Hollywood, CA
Full-time
Onsite
Director/Executive
$250K/yr - $275K/yr
10+ years expSoho House & Co is a hospitality company seeking a Vice President of Operations for The Americas. This senior leadership role involves overseeing Food & Beverage and Accommodations Operations across all properties in the region, ensuring exceptional service quality and operational efficiency while driving profitability.
AssociationConsultingHospitality
Responsibilities
Provide strategic and hands-on, in person leadership for Food & Beverage and Accommodations Operations across all Soho House locations in The Americas
Drive best-in-class service standards and product quality, ensuring alignment with Soho House brand values and member expectations
Ensure consistent execution of operating standards, policies, and procedures across all properties
Lead, mentor and partner with General Managers and site leadership to elevate product, people, performance, culture, and accountability
Drive profitability across Food, Beverage, and Accommodations operations
Lead disciplined management of food, beverage, and labor costs while maintaining quality and service standards
Analyze financial performance, identify trends and risks, and implement corrective actions to achieve budget and margin targets
Support annual budgeting, forecasting, and long-range planning in partnership with Finance and regional leadership
Work closely with the Director of, and Head of Culinary to align culinary vision, menu development, sourcing, and execution with operational and financial goals
Partner with the Director of Fire Life Safety to ensure full compliance with safety, regulatory, and risk management standards across all properties
Collaborate with People & Development, Finance, Design, and Development teams to support openings, renovations, talent development, and operational initiatives
Lead, mentor, and develop a high-performing regional operations team, including direct oversight of the Director of Service – Food & Beverage and Accommodations
Build strong leadership pipelines and succession plans across operations
Maintain a bench of outside talent
Foster a culture of accountability, continuous improvement, and service excellence
Ensure all operations meet or exceed Soho House standards for service, quality, cleanliness, safety, and compliance
Identify opportunities to improve systems, processes, and tools that enhance operational efficiency and member experience
Support new openings and major operational initiatives, ensuring readiness and consistency from day one
Qualification
Required
Extensive senior leadership experience (10-15 years) in hospitality operations, ideally within a multi-unit, lifestyle, or luxury hotel and food and beverage environment
Deep expertise in Food & Beverage and Accommodations operations, including strong financial acumen and cost control experience
Proven ability to lead large, diverse teams and influence cross-functional stakeholders
Strong understanding of service standards, brand-driven hospitality, and member-centric experiences
Comfortable operating at both strategic and hands-on levels in a fast-paced, evolving environment
Working knowledge of Outlook, Excel, Word, InDesign, Adobe software
Must have flexible schedule including days shifts, evening shift, holidays, and weekends
Ability to multitask and work in a fast-paced environment
Ability to understand and follow written and verbal instructions
A sophisticated communicator with high standards of performance together with excellent communication, problem solving and listening skills
Knowledge of food and beverage trends
Benefits
Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match
Paid Time Off: Full- Time Employees have sick day's + vacation days
Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically
Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability
Learning & Development: An extensive range of internally and externally run courses are available for all employees.
Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.
Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.
Company
Soho House & Co
Soho House & Co was founded in London, in 1995, as a private members’ club for those in film, media and creative industries.
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
$929.48MKey Investors
Third PointSimon Property GroupPermira Credit
2026-01-14Post Ipo Equity· $100M
2026-01-14Post Ipo Debt· $220M
2025-01-29Post Ipo Equity
Leadership Team
Andrew Carnie
Chief Executive Officer
Guy Williams
Chief Development Officer
Recent News
WSJ.com: US Business
2026-01-16
2026-01-16
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2026-01-16
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