Sales Operations Supervisor jobs in United States
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Credit Union Leasing of America (CULA) · 17 hours ago

Sales Operations Supervisor

Credit Union Leasing of America (CULA) is seeking a Sales Operations Supervisor to lead a results-driven team focused on sales performance and customer retention in the automotive finance sector. This role involves managing daily sales operations, implementing strategies, and driving revenue growth through improved processes and execution.

Financial Services

Responsibilities

Lead and manage a team responsible for daily sales activity, including inbound/outbound lead follow-up
Develop and implement strategic plans to drive lead conversion and improve customer acquisition
Track performance metrics and KPIs; identify opportunities to improve sales processes
Collaborate cross-functionally with marketing, product, and leadership to align on growth goals
Provide coaching, performance feedback, and hands-on support to your team
Prepare reports, presentations, and insights for senior management
Support rollout of new projects, tools, and workflows to improve team efficiency

Qualification

Sales operationsCRM toolsData analysisInside sales leadershipCustomer retention managementAutomotive financeMicrosoft OfficeCommunicationPresentation skills

Required

2–4 years of experience in sales operations, inside sales leadership, or customer retention management
Strong understanding of CRM tools (Salesforce, HubSpot, or similar)
Excellent communication and presentation skills
Results-driven mindset with a passion for data, metrics, and process optimization
Proficient in Microsoft Office (Excel, Word, PowerPoint)

Preferred

Automotive finance or dealership experience

Benefits

Medical, Dental, and Vision insurance
Life Insurance & Long-term Disability
Flexible Spending Account (FSA)
401K with company matching
Employee Stock Ownership Program (ESOP) in a $18.2 Billion Company, plus company matching
Wellness programs
Career path and internal mobility opportunities
Paid vacation, sick days, and holidays
Employee discounts on entertainment, car rentals, tech, and more
Employee Loan Assistance & UKG Wallet
Annual flu shots

Company

Credit Union Leasing of America (CULA)

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Credit Union Leasing of America (CULA) has been the leader in indirect vehicle leasing for credit unions for over 35 years.