Curo · 1 day ago
Assurance Assistant
Curo is a leading South West housing association committed to social purpose. The Assurance Assistant role supports business continuity, policy management, and compliance activities, ensuring robust frameworks and high-quality reporting to leadership.
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Responsibilities
Support the effective operation of Curo’s business continuity and incident management framework, including:
Helping to ensure that Curo’s business continuity plans, crisis and incident management arrangements are robust and fit for purpose
Checking with colleagues that individual plans are up to date, complete, tested and reflective of organisational changes
Supporting central testing, scenario-based exercises, debriefs and learning reviews, ensuring outcomes and actions are clearly recorded and progressed
Coordinating reporting on business continuity and incident readiness, including to the Executive and the Board
Support the management, development and oversight of Curo’s policy framework, including:
Maintaining Curo’s policy registers and ensuring policies follow the Policy Management Framework
Working with policy owners to support timely drafting, updating, quality-checking and approval processes
Ensuring policies meet required standards and align with regulatory expectations and internal control requirements
Reporting on compliance with policy review deadlines and escalating issues as necessary
Contribute to the wider assurance, compliance and quality checking activities across Curo by:
Supporting the operation of Curo’s risk and assurance framework as needed
Collating and checking internal quality assurance processes
Helping to progress and report on actions required in response to audit recommendations, fraud or incident findings, and other assurance activities
Providing cross-cover for core assurance tasks when required to maintain resilience within the team
Produce high-quality reports to the business, the Executive and the Board. This will include:
Coordinating responses and liaising with other departments to support or confirm the completion of required statutory and regulatory returns
Reporting on compliance (or otherwise) with key Curo processes, policies and business continuity requirements, escalating issues as appropriate
Reporting on progress against actions arising from audits, continuity exercises or incident reviews
Support the work of the wider Governance Team as needed to include:
Updating/coordinating progress updates from actions agreed at Board/Committees
Locating current/historic policy versions
Assisting with updates to the team business continuity plan
Assisting the other Assurance assistant with internal audit action chasing, and/or risk and reportable events related activities
Contributing to regulatory compliance gap analyses
Fully comply with all relevant Health & Safety requirements - promoting a culture of preparedness, compliance and continuous improvement across Curo
Qualification
Required
Demonstrate experience of business continuity, policy management, risk or audit processes, with strong administration experience
Evidence my skills in using Microsoft Office programmes
Evidence my ability to work under pressure and meet deadlines
Evidence my ability to work independently and deal with day-to-day enquiries without recourse to my manager
Evidence strong communication, organisation and presentation skills
Evidence my skills in prioritising a varied workload and the ability to manage my time effectively
Demonstrate the ability to work as part of a team and to take on a variety of roles
Evidence I have an eye for detail
Demonstrate my track record of showing sensitivity and tact in handling conflict and determination to find a resolution, including with senior colleagues
Evidence that I seek ways to continuously improve and learn
Be able to evidence that I am adaptable and able to respond to a changing environment
Benefits
26 days annual leave per year (plus bank holidays), increasing to 29 days
Your birthday off as an extra holiday
Up to 10% matched pension contribution
Hybrid working (3 days in office, 2 days at home)
Flexible benefits which might include a Health Cash Plan
Access to an Employee Assistance Programme for your wellbeing