Esri · 16 hours ago
Sr. Business Systems Analyst - CDP & MAP
Redlands, CA
Full-time
Onsite
Mid, Senior Level
$81K/yr - $141K/yr
5+ years expEsri is a company focused on creating positive global change through GIS technology. They are seeking a Senior Business Systems Analyst to support their customer data platform and marketing automation platform, ensuring business needs are met and end-users are trained effectively.
3D TechnologyAnalyticsBig DataCivicTechData VisualizationInternet of ThingsMapping ServicesRemote SensingSoftware
No H1B
Responsibilities
Gather business requirements for the CDP and MAP by conducting interviews, analyzing documents, administering surveys, studying business processes, creating use cases, performing business analysis, and analyzing tasks and workflows
Assess research findings, identify, and resolve any conflicts, break down high-level information into specific details, extract key insights from detailed information, and differentiate between desires and genuine needs
Collaborate with both business and technical teams to prioritize technology requirements, create process models for the current and desired states, evaluate potential solutions, recommend short-term and long-term solutions, and design business processes and end user training
Generate and update analysis artifacts and deliverables as necessary, including gap analysis, business requirements, functional requirements, use cases, business rules, business process models, test cases, and user stories
Effectively and autonomously participate in multiple, concurrent initiatives
Collaborate on quality assurance, integration, and acceptance testing
Qualification
Required
5+ years of professional experience as a business systems analyst supporting mission-critical business applications
Experience working as part of a scrum team in an agile environment as a business systems analyst, product owner, or similar role
Possess strong analytical skills with a process-driven approach and a background in utilizing various methods for requirement discovery
Strong facilitation skills to elicit requirements from staff members at all levels across the organization
Demonstrated ability driving consensus among multiple stakeholders
Excellent communication skills, both verbal and written to effectively collaborate with clients, team members, and management
Proficient in analyzing and documenting complex business processes, as well as writing and executing test plans
Bachelor's degree in Business, Information Systems, Computer Engineering or a related STEM field
Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S
Preferred
Experience with Adobe RTCDP and/or Salesforce Data Cloud
Master's degree in Business, Information Systems, Computer Engineering or a related field
Benefits
Medical
Dental
Vision
Basic and supplemental life insurance for employees (and their families)
401(k)
Profit-sharing programs
Minimum accrual of 80 hours of vacation leave
Twelve paid holidays throughout the calendar year
Opportunities for personal and professional growth
Company
Esri
Esri is a software company that devolops geographic information system software, location intelligence, and mapping.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Jay Theodore
Chief Technology Officer
Adam Mollenkopf
Real-Time & Big Data GIS Capability Lead
Recent News
2026-01-09
Company data provided by crunchbase