Contact One Communications, Inc. · 21 hours ago
3462 CIS Technician
Norfolk, VA
Contract
Onsite
Mid Level
3+ years expContact One Communications, Inc. is seeking a CIS Technician to support NATO exercises and events. The role involves providing technical support, coordinating CIS requirements, and assisting with logistics related to exercise planning and execution.
Information Technology & Services
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Supports Local Technical Support teams in build-up, deployment and tear-down activities related to exercises
Assists in planning support of local exercise requirements
Assists in maintaining CSU Norfolk annual exercise calendar and exercise support planning documents
Assist in site surveys and collecting lessons identified
Assist logisticians by receiving and storing CIS equipment and controlling access to it
Coordinates all CIS requirements in relation to set up, deployment and tear-down activities related to events and conferences
Works with CSU change coordinators and local technical teams to assess customer requirements and provide response to customer requests for support
Assist in maintaining overview of ad-hoc event support activity and effort throughout the year
Qualification
Required
Required Security Clearance: NATO SECRET
Minimum 3 years' experience working in an ICT CIS environment
Minimum 3 years' experience supporting IT users, desktop hardware and software
Minimum 3 years' experience working in an IT administration role
Minimum 3 years' experience supporting NATO exercises as IT staff
Experience of providing hands on technical assistance across a diverse range of CIS equipment including but not limited to Workstations, Laptops, scanners, printers and VTC equipment
Background and experience in NATO static and deployable CIS equipment and networks
Working knowledge of policy, procedures, and organization of NATO CIS
Working knowledge of ITIL processes and procedures (incident, change, configuration and asset management)
Working knowledge of ITSM ticketing tools (BMC Remedy)
Working knowledge of Active Directory
Working knowledge of current operating systems and office automation software
Preferred
Working knowledge of SharePoint would be advantageous
Company
Contact One Communications, Inc.
Contact One Communications, Inc.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase