United Veterinary Care · 1 day ago
Client Service Representative
Hollywood, FL
Full-time
Onsite
Entry Level
2+ years expEmerald Hills Animal Hospital is a full-service animal hospital located in Hollywood, Florida, dedicated to serving Broward County since 1988. They are seeking a Client Service Representative to deliver exceptional customer service to pet owners, manage appointments, and maintain an organized front office environment.
Health CareHospitalVeterinary
Responsibilities
Deliver exceptional customer service to pet owners in a polite and timely manner, both in person and over the phone
Schedule appointments, record keeping and organization, provide estimates and invoices for payment
Respond with compassion and empathy in stressful and emotional situations
Maintain a clean and orderly lobby and front office area
Willingness to guide, mentor, and support fellow team members
Constantly advance your knowledgebase and customer service skills
Qualification
Required
1+ years' experience in veterinary or medical practice required
Minimum 2 years' customer service experience required (retail, food and beverage, etc.)
Computer experience and proficiency required (email usage, word/excel, operation of office equipment such as, fax machine, copy machine, and postage meter)
Must possess basic math skills to determine proper deposits, make change, and process payments utilizing credit card and check terminal
Excellent communication skills with clients and team members
Proficient time management, ability to solve problems, learn, and handle multiple tasks
Enthusiastic team player with a patient, and positive professional attitude
Must be able to work seated for a majority of day
Benefits
Complimentary Short-Term Disability
Complimentary Life Insurance $25,000; with options to purchase additional voluntary benefits for self or family
Company Sponsored Employee Assistance Program (Headspace)
401K with 100% company match up to 3% and 50% company match up to 5%, eligible after 6 months of employment
Medical Insurance Plans with 3 tiered options
Flexible Spending Account or Health Savings Account options
United Healthcare Dental Insurance; includes a 100% paid premium option for team members
United Healthcare Vision Insurance options
Long Term Disability option (paid for by employee)
Progyny-Fertility and Family Building Support (up to $10,000 per attempt/ $30,000max)
Team Member Discounts for Pet Care
Paid time off - inclusive of sick, personal, and vacation
Referral Bonus Program
DailyPay on Demand
Company
United Veterinary Care
United Veterinary Care is a animal hospitals providing a range of medical and surgical services.
1001-5000 employees
H1B Sponsorship
United Veterinary Care has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (3)
2022 (1)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$23.77M2020-10-15Series Unknown· $5.1M
2020-01-29Series Unknown· $18.68M
2019-01-01Acquired
Leadership Team
Richard Roskell
Co-Founder & Chief Strategy Officer
Recent News
Company data provided by crunchbase