ICON Sales Team · 3 hours ago
Junior Account Manager
Atlanta, GA
Full-time
Onsite
New Grad, Entry LevelICON Sales Team is seeking a dedicated and results-driven Junior Sales Associate to join their AT&T Department. In this role, you will be the first point of contact for customers looking to explore and purchase AT&T’s wide range of products and services, helping them choose the best solutions while exceeding sales targets and providing exceptional customer service.
Marketing & Advertising
Responsibilities
Engage with customers to identify their needs and provide tailored AT&T solutions (including mobile plans, devices, accessories, etc.)
Drive sales by promoting and upselling AT&T products and services
Provide expert knowledge and advice to customers on AT&T products, services, promotions, and deals
Maintain an up-to-date understanding of AT&T’s offerings and any ongoing promotions
Assist customers with technical issues or concerns and direct them to appropriate support when necessary
Meet or exceed individual and team sales goals
Provide excellent customer service through in-person, follow up over-the-phone, and digital communication channels if needed
Handle customer inquiries, process orders, and resolve issues in a timely manner
Maintain accurate customer records and sales documentation
Qualification
Required
High school diploma or equivalent; some college education is a plus
Previous experience in sales or customer service, preferably in the telecommunications industry
Strong communication, interpersonal, and problem-solving skills
Ability to work in a fast-paced, target-driven environment
Enthusiastic, proactive, and goal-oriented attitude
Ability to multitask and stay organized
Basic technical knowledge of mobile devices and wireless technologies (preferred but not required)
Must be 18 years old and have a driver's license
Benefits
Health benefits
401K
Company
ICON Sales Team
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase