ADP · 16 hours ago
Sr. Director Compliance Operations, Global Financial Crimes Compliance
San Dimas, CA
Full-time
Onsite
Director/Executive
$118K/yr - $239K/yr
10+ years expADP is a comprehensive global provider of cloud-based human capital management solutions. They are seeking a Sr. Director Compliance Operations to lead operations teams in ensuring compliance with global financial crimes regulations and managing internal customer relationships.
Bookkeeping and PayrollConsultingHuman ResourcesOutsourcingPaymentsSoftware
Responsibilities
Manage and develop a leadership team to successfully execute compliance-driven operational plans and assignments efficiently
Work with senior management on operational status, issues, new system and process development and overall strategy
Ensure the development and maintenance of policies and procedures in compliance with regulations and regulatory reporting requirements
Investigate and resolve system and compliance issues and respond to questions from internal partners and regulatory agencies
Provide guidance and support to your leadership team to ensure team success in the following areas:
Meet or exceed KPI’s including service level agreements (SLAs), Quality Control Targets (QC) and Productivity Goals
Analyst team management and support
Manage FCRM customer relationships with focus on current operations status and future needs
Partner with FCRM Development Team to resolve system issues as they arise and design/develop new functions and features to enhance the maturity of the compliance program
Champion software development life cycle best practices including changes control, testing, quality, communication, documentation
Manage 3rd Party relationships and contracted work
Accurate and timely completion of audits
Accurate and timely completion of special projects
Qualification
Required
Bachelor's Degree required or equivalent in education and work experience
10+ years of experience of global financial crimes compliance industry experience
12+ years management experience
Experience in organization management and change management with a proven track record in delivering results
A demonstrated ability to develop and execute strategies and roadmaps aligned with business objectives
Strong verbal and written communication skill, fluent in English
Excellent communication, program management and change management skills
Domestic travel will be required throughout the year
Experienced leader of leaders overseeing large, complex operations teams and infrastructure in highly regulated area
Expert knowledge of the global financial crimes compliance industry
Strong experience with and/or equivalent knowledge of large corporate sales organizations and their business systems, data and processes
Experienced in working effectively in a complex collaborative, matrix environment with virtual teams in a multi-cultural and geographically diverse environment
Familiarity with technology and its role in driving better business outcomes
Exceptional oral and written communication skills with experience presenting in front of senior leaders and clients
Regulatory and compliance acumen
Change leadership skills
Business transformation skills driving automation
Strategic thinking
Client focused and committed to providing World Class Service
Proven leadership experience managing multiple technology platforms
Demonstrated ability to manage and deliver solutions for clients with diverse sizes and operational complexities
Requires broad and comprehensive understanding of different systems, theories and practices
Excellent decision-making
Positive attitude with high energy
Excellent diverse stakeholder management
Demonstrated leadership ability
Ability to inspire, convince and mobilize people
Can handle complexity, equivocality and act strategically
Results-oriented, brilliant collaborator, team player
Benefits
Medical
Dental
Vision
Life Insurance
Matched Retirement Savings
Wellness Program
Short-and Long-Term Disability
Charitable Contribution Match
Holidays
Personal Days & Vacation
Paid Volunteer Time Off
And more
Company
ADP
ADP provides business outsourcing solutions that facilitate businesses in HR, payroll, and administration processes.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$17.1B2025-06-27Post Ipo Debt· $7.05B
2025-05-06Post Ipo Debt· $1B
2024-09-05Post Ipo Debt· $1B
Leadership Team
Carlos Rodriguez
President & Chief Executive Officer
Maria Black
President and CEO
Recent News
2026-01-22
GlobeNewswire
2026-01-20
Business Wire
2026-01-16
Company data provided by crunchbase