Customer Service Representative (272594) jobs in United States
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ASK Consulting · 6 days ago

Customer Service Representative (272594)

positionWhiteville, NC, US
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$15/hr - $15/hr

ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. They are seeking a Customer Service Representative to meet performance expectations for collection efforts and assist delinquent customers based on standardized collection procedures.

Human ResourcesRecruitingStaffing Agency
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Responsibilities

Meet performance expectations for collection efforts for assigned accounts based upon individual goals and objectives, e.g., a minimum call per day, contact percentage, promises/calls ratio, and promises kept
Determine the cause of delinquency and the best course of action to assist delinquent customers
Ensure that all delinquent accounts and assigned queues have been thoroughly worked according to standardized collection procedures
Previous Bilingual customer service, collections, or sales experience is highly preferred

Qualification

Bilingual customer serviceCollections experienceSales experienceCommunication skillsProblem-solving skills

Required

All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted
We are unable to provide sponsorship at this moment
Meet performance expectations for collection efforts for assigned accounts based upon individual goals and objectives, e.g., a minimum call per day, contact percentage, promises/calls ratio, and promises kept
Determine the cause of delinquency and the best course of action to assist delinquent customers
Ensure that all delinquent accounts and assigned queues have been thoroughly worked according to standardized collection procedures

Preferred

Previous Bilingual customer service, collections, or sales experience is highly preferred

Benefits

Competitive benefits with options such as medical, dental, vision etc.
Referral bonus.
Over Time availability.

Company

ASK Consulting

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Glassdoor3.6
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ASK Consulting provides innovative talent implementation, workforce management, and project solutions to various industries.
dateFounded in 1995
location
Alpharetta, Georgia, USA
people-size501-1000 employees
web-link
https://www.askconsulting.com/

Funding

Current Stage
Late Stage

Leadership Team

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Justin Kidd
Senior Vice President - Strategic Partnerships
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Jim Wilson
Founder
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Company data provided by crunchbase