Millennium Space Systems · 13 hours ago
IT Help Desk Technician 1st Shift - Millennium Space Systems
El Segundo, CA
Full-time
Hybrid
Entry Level
$29.82/hr - $43.87/hr
2+ years expMillennium Space Systems, a part of Boeing Defense, Space and Security, is seeking an IT Help Desk Technician to support the IT team. The role involves providing technical support and assistance to employees and contractors, ensuring client satisfaction with technology usage.
AerospaceSpace Travel
No H1B
U.S. Citizen Only
Responsibilities
Manage Help Desk tickets in a timely and organized manner using Service Now ticketing system
Responds to customer issues via phone, email, and computer chat to provide customer assistance
Documenting customer interactions
Run diagnostics to resolve customer reported issues
Experience supporting new employee (Onboarding)
Escalate issues as needed to the next Tier of IT support
Install, make changes, and repair computer hardware and software
Follow up with customers to ensure issues are resolved
Qualification
Required
Technical degree or 2+ years of experience working in a help desk role
Proficiency with Dell Computers utilizing Windows 10/11
Excellent oral communication skills
Detail oriented
Highly organized with strong ability to keep Help Desk tickets in order
Ability to diagnose and resolve basic computer, mobile devices, and printer technical issues
This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim and/or final U.S. Security Clearance Post-Start is required
Preferred
Experience with Active Directory
Experience with Office365 enterprise
Experience with IP Phones
Experience with Windows 10/11
Experience supporting new employee Onboarding
Microsoft Certified Systems Associate
CompTIA A+ certification
CompTIA Security+ certification
Benefits
Health insurance
Flexible spending accounts
Health savings accounts
Retirement savings plans
Life and disability insurance programs
Programs that provide for both paid and unpaid time away from work
Company
Millennium Space Systems
Millennium Space Systems, a provider of agile, flight-proven small-satellite solutions.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2018-08-16Acquired
Leadership Team
Robert Jacobsen
Chief Financial Officer
Shasta Noble
Chief Financial Officer
Recent News
Spaceflight Now
2025-09-30
MEXICONOW
2025-09-27
2025-09-17
Company data provided by crunchbase